Is velo-store-de.de legit?
Mostly. HasTrust rates velo-store-de.de Mixed (60/100), checked 2026-10-15: Customer service is in France, which may make returns or disputes harder for German buyers; The terms say only the French-language version is binding in a dispute; The site shows a Trustpilot badge, but no Trustpilot rating for this domain could be verified in the sources.
velo-store-de.de looks like a real, registered business rather than an anonymous pop-up shop, but the sources contain no independent customer reviews of this domain. Its terms name the operator as SPACEFOOT SAS, a French company registered in Nanterre in 2008, with a phone number and email. The shop states a 30-day return right and accepts PayPal, Klarna and credit cards. However, its reputation, delivery reliability and domain age could not be checked. Customer service is based in France, and the French text of the terms governs any dispute.
What we measured
- ✓On the public web since 2021 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Operator is identified in the terms: SPACEFOOT SAS, registered with RCS Nanterre (no. 504226614) since 30 May 2008
- A 30-day return right is stated, along with an order-return option
- Sells recognisable cycling brands such as Look, Shimano, Agu, Met and Specialités T.A.
⚠ Cons
- Customer service is in France, which may make returns or disputes harder for German buyers
- The terms say only the French-language version is binding in a dispute
- The site shows a Trustpilot badge, but no Trustpilot rating for this domain could be verified in the sources
Why switch: A large, well-known German retailer with an established returns process and buyer protection, and many cycling parts and clothing items in stock.
A long-established German retailer with German-language customer service and a range of cycling gear.
What web sources say (not checked by us)
Facts
💬 Ask about this shop
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-12-13 | TLS handshake from our servers | |
| First seen on the web | 2021 | Internet Archive | |
| Hosting | OVH - OVH SAS, FR | IP and AS lookup | |
| DNS | gandi.net | Nameserver records | |
| Contact & legal pages | email, phone, address, SIREN/SIRET, returns page (30 days) | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-15, 57 → 60 | HasTrust score model |
Buyer reports
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Checked yesterday. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 30 days; you can choose a refund or store credit; standard delivery takes 2–6 business days.
What their page says, word for word
- “Sie haben ab dem Datum des Erhalts der Bestellung 30 Tage Zeit, um ein Rückgabeverfahren einzuleiten.” — their page
- “Gemäß den Bestimmungen des Verbraucherrechts, insbesondere bei Ausübung des Widerrufsrechts, erfolgt die Rückerstattung standardmäßig auf das ursprüngliche Zahlungsmittel, es sei denn, Sie stimmen ausdrücklich einer Rückerstattung in einer anderen Form, z. B. als Guthaben, zu.” — their page
- “Lieferzeit: 2-6 Werktage” — their page
Read on 2026-10-15. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is velo-store-de.de legit?⌄
Mixed. HasTrust trust score: 60/100. velo-store-de.de looks like a real, registered business rather than an anonymous pop-up shop, but the sources contain no independent customer reviews of this domain. Its terms name the operator as SPACEFOOT SAS, a French company registered in Nanterre in 2008, with a phone number and email. The shop states a 30-day return right and accepts PayPal, Klarna and credit cards. However, its reputation, delivery reliability and domain age could not be checked. Customer service is based in France, and the French text of the terms governs any dispute.
Is velo-store-de.de a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the velo-store-de.de trust score?⌄
HasTrust rates velo-store-de.de 60/100 (Mixed). Unsure
What is the return policy of velo-store-de.de?⌄
Their own policy page says: you can return items within 30 days; you can choose a refund or store credit.
How long does delivery from velo-store-de.de take?⌄
Their own shipping page says standard delivery takes 2–6 business days.
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