Is trottma.com legit?
Unclear. HasTrust rates trottma.com Not enough evidence (50/100), checked 2026-10-12: Has a detailed returns page citing French consumer law: 14-day withdrawal and 12-month legal warranty; Claims PayPal and 3D Secure card payments; PayPal can offer buyer protection if it is actually available at checkout.
Our own checks on trottma.com found signals both for and against it. Its HTTPS certificate is valid. We found too little independent evidence to vouch for it either way, so treat it as unverified and pay with buyer protection.
We found no measured risk evidence for this site, such as a blocklist entry, imitation of a known brand or a missing certificate. A young domain on its own does not count against a site. Claims from web sources that we could not verify are listed below but do not count against it.
What we measured
- ✗Domain is only 61 days old — most scam shops vanish within 90 days
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Has a detailed returns page citing French consumer law: 14-day withdrawal and 12-month legal warranty
- Claims PayPal and 3D Secure card payments; PayPal can offer buyer protection if it is actually available at checkout
Why switch: A large, established French retailer that sells electric scooters, with clear consumer protections and verifiable after-sales service.
A major marketplace for the French market with the A-to-z guarantee and easy returns; buy scooters sold or shipped by Amazon or by well-known brands.
What web sources say (not checked by us)
- Return shipping costs are borne by the customer for change-of-mind returns
- The company is named as 'Trottma GmbH' (a German/Austrian legal form) but uses a French address in Pedernec
- The listed VAT number 'FR83299212' appears too short for a standard French VAT number
- The phone number '+330653288000' is malformed, with an extra 0 after the +33 country code
- The store mixes scooters with unrelated 'Maison connectée' (smart home) items and mixes English and French category names
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Treat this site as unverified — we found too little evidence either way.
- Pay only with buyer protection (credit card or PayPal) and start with a small order.
- Check back later — we re-check sites over time and this page will update.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-11-20 | TLS handshake from our servers | |
| Domain registration | 2026-08 (2 months old) | RDAP registry record | |
| First seen on the web | No archived history found | Internet Archive | |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| Registrar | GMO Internet Group, Inc. d/b/a Onamae.com | RDAP registry record | |
| DNS | cloudflare.com | Nameserver records | |
| Contact & legal pages | phone, returns page (14 days) | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-12, 33 → 50 | HasTrust score model |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 10 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; who pays the return shipping depends on the reason for the return; standard delivery (France métropolitaine) takes 3–5 business days.
What their page says, word for word
- “Conformément à l'article L221-18 du Code de la consommation, vous disposez de 14 jours calendaires à compter de la date de réception de votre colis pour nous retourner un article qui ne vous conviendrait pas.” — their page
- “Les frais de renvoi restent à votre charge, sauf en cas d'erreur de notre part ou de produit endommagé pendant le transport.” — their page
- “France métropolitaine 3 à 5 jours ouvrés” — their page
Read on 2026-10-12. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is trottma.com legit?⌄
Not enough evidence. HasTrust trust score: 50/100. Our own checks on trottma.com found signals both for and against it. Its HTTPS certificate is valid. We found too little independent evidence to vouch for it either way, so treat it as unverified and pay with buyer protection.
Is trottma.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the trottma.com trust score?⌄
HasTrust rates trottma.com 50/100 (Not enough evidence). Unsure
What is the return policy of trottma.com?⌄
Their own policy page says: you can return items within 14 days; who pays the return shipping depends on the reason for the return.
How long does delivery from trottma.com take?⌄
Their own shipping page says standard delivery (France métropolitaine) takes 3–5 business days.
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.