Is Bettertires legit?
Mostly. HasTrust rates Bettertires Mixed (60/100), checked 2026-10-18: Repeated complaints about slow email responses (over a week) and no phone support; Some reviewers report delayed refunds or no response to cancellation requests; A reviewer reported an extra charge of about €80 to return tires.
BetterTires looks like a legitimate online tire shop with a large, mostly positive review base. Thousands of Trustpilot reviews average 4.3/5, the profile has been claimed since February 2023, and buyers often praise low prices and an easy website. The recurring complaints are about after-sales service: slow email replies, no phone line, refund delays, and return or cancellation disputes, including one report of an extra charge of about €80. Some buyers also say they received tires that were older than expected, so check the manufacturing date on delivery.
What we measured
- ✓Domain registered 17+ years ago
- ✓On the public web since 2001 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Large review volume (about 2,400 Trustpilot reviews) with a 4.3/5 average
- Frequently praised for competitive tire prices
- Online shop described as easy to use, with a wide selection of summer and winter tires
- Company actively replies to negative Trustpilot reviews (about 82–83% of them)
- Published business address in Amsterdam and a contact email
⚠ Cons
- Repeated complaints about slow email responses (over a week) and no phone support
- Some reviewers report delayed refunds or no response to cancellation requests
- A reviewer reported an extra charge of about €80 to return tires
- Reports of receiving tires several years past their manufacturing date
- Customer service is described by some as automated or no-reply, and some report delivery issues with courier GLS
- Multiple reviews describe unanswered emails and no phone contact when problems arise
- Reports of older-than-expected tires being delivered, so check DOT/manufacture dates
- Return and cancellation terms appear to cause disputes, including reported return fees
- Some confusion over company location: one summary says Vienna, while the contract and address are Dutch (Amsterdam)
Why switch: A large Dutch online tire retailer with a much bigger review base (about 23K Trustpilot reviews). Worth comparing prices and service before ordering.
A large, reputable retailer for German and Austrian shoppers with established buyer protection and return handling, if you want an easier route for disputes.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-12-03 | TLS handshake from our servers | |
| Domain registration | 2009-10 (17 years old) | RDAP registry record | |
| First seen on the web | 2001 | Internet Archive | |
| Popularity rank | #422373 on Majestic Million | Majestic Million list | before 2026-10-18 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| Registrar | Tucows Domains Inc. | RDAP registry record | |
| DNS | cloudflare.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 4 days ago. · How we score →
Frequently asked
Is Bettertires legit?⌄
Mixed. HasTrust trust score: 60/100. BetterTires looks like a legitimate online tire shop with a large, mostly positive review base. Thousands of Trustpilot reviews average 4.3/5, the profile has been claimed since February 2023, and buyers often praise low prices and an easy website. The recurring complaints are about after-sales service: slow email replies, no phone line, refund delays, and return or cancellation disputes, including one report of an extra charge of about €80. Some buyers also say they received tires that were older than expected, so check the manufacturing date on delivery.
Is Bettertires a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the Bettertires trust score?⌄
HasTrust rates Bettertires 60/100 (Mixed). Unsure
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
Amazon.de (German site)TrustedBuy40
https://gereedschaphub.com/product/seizoensaanbieding-makita-dux60zx12-accu-combisysteem-d-greep-2-x-18v-excl-accu-s-en-lader-kettingzaag-opzetstuk-en-verlengsteel-87003CautionUnsure50Show your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
Same badge, added by a small script. Use this one if you want your HasTrust dashboard to show which of your pages the badge is actually seen on. It never reads your customers' data — only the page path, without the query string.
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.