Is leroymerlin.es legit?
Yes. HasTrust rates leroymerlin.es Trusted (78/100), checked 2026-10-15: Genuine, legally registered Spanish retailer with full company details published; Physical stores exist, so in-person purchase and complaint routes are available; Large range of DIY, garden, lighting and building products.
Leroymerlin.es is the official site of a real, long-registered Spanish home-improvement retailer, so it is not a scam, but buying online there carries real service risk. The legal notice names Leroy Merlin España, S.L.U., registered in Madrid in 2006, with a company tax number, a postal address, a phone number and email contacts. Its Trustpilot rating is very poor, though. Thousands of reviewers describe late or missing deliveries, damaged goods, hard returns and unresponsive after-sales support. Part of the site is a third-party marketplace with separate return rules.
What we measured
- ✓On the public web since 2002 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by GlobalSign nv-sa)
Why this score?
✓ Pros
- Genuine, legally registered Spanish retailer with full company details published
- Physical stores exist, so in-person purchase and complaint routes are available
- Large range of DIY, garden, lighting and building products
- Marketplace seller pages show the company name, VAT number and return terms
- Some reviewers praise individual in-store staff and quick deliveries
⚠ Cons
- Very low Trustpilot rating, with the large majority of recent reviews at 1 star
- Frequent complaints about delayed, missing or damaged deliveries, often via the courier SEUR
- Reviewers report slow, unhelpful after-sales service and refused warranty replacements
- Returns and refunds described as slow, with refunds held until the courier collects the item
- Marketplace items cannot be returned in store, and return shipping is often at the buyer's cost
- Many reviewers report non-delivery or failed courier collections on online orders
- Several reviewers report being charged twice or waiting a long time for refunds
- Some customers say they had to escalate through bank chargebacks or formal complaint books
- Products may be sold by third-party marketplace sellers, including foreign sellers, rather than by Leroy Merlin itself; check the 'Vendido por' (sold by) line before paying
Why switch: A large, reputable retailer in Spain that covers many of the same tools, lighting and home products. It may be easier for online orders and returns.
An established Spanish chain for appliances, fans and electronics, worth checking for these items.
What web sources say (not checked by us)
Third-party ratings
Facts
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Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — GlobalSign nv-sa, expires 2027-03-19 | TLS handshake from our servers | |
| First seen on the web | 2002 | Internet Archive | |
| Popularity rank | #34201 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | FASTLY - Fastly, Inc., US | IP and AS lookup | |
| DNS | googledomains.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is leroymerlin.es legit?⌄
Trusted. HasTrust trust score: 78/100. Leroymerlin.es is the official site of a real, long-registered Spanish home-improvement retailer, so it is not a scam, but buying online there carries real service risk. The legal notice names Leroy Merlin España, S.L.U., registered in Madrid in 2006, with a company tax number, a postal address, a phone number and email contacts. Its Trustpilot rating is very poor, though. Thousands of reviewers describe late or missing deliveries, damaged goods, hard returns and unresponsive after-sales support. Part of the site is a third-party marketplace with separate return rules.
Is leroymerlin.es a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the leroymerlin.es trust score?⌄
HasTrust rates leroymerlin.es 78/100 (Trusted). Buy
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