Is cybertek.fr legit?
Mostly. HasTrust rates cybertek.fr Mixed (60/100), checked 2026-10-15: About 10% of Trustpilot reviews are 1-star; Some reviewers report after-sales and refund difficulties, such as a computer still malfunctioning after repair and no refund given; Some customer complaints about after-sales handling and refunds (e.g. a 2022 review: 'Will not refund, computer still malfunctioning').
Cybertek.fr looks like a genuine, long-established French computer retailer, not a risky shop. The domain dates from 2000, and the site names a registered company in Bordeaux (Groupe Cybertek SAS, RCS 408 772 960) with phone and email contacts. Thousands of Trustpilot reviews are mostly positive. It also states a 14-day return right, a 2-year warranty, and card or PayPal payment. The main concern is after-sales service: about 10% of Trustpilot reviews are 1-star, and some describe repair or refund problems.
What we measured
- ✓Domain registered 26+ years ago
- ✓On the public web since 2001 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Full legal details: Groupe Cybertek SAS, share capital €4,471,800, Bordeaux company register number 408 772 960
- Strong Trustpilot reputation (4.5/5 from over 8,000 reviews), with replies to 99–100% of negative reviews
- Payment by card (processed via Société Générale), PayPal or instalments
- 14-day withdrawal right, plus a 2-year warranty on new products that can be extended to 5 years
- Many delivery options, including 1-hour pickup, courier, express, standard and pickup points
- Physical store network of about twenty shops across France
⚠ Cons
- About 10% of Trustpilot reviews are 1-star
- Some reviewers report after-sales and refund difficulties, such as a computer still malfunctioning after repair and no refund given
- Some customer complaints about after-sales handling and refunds (e.g. a 2022 review: 'Will not refund, computer still malfunctioning')
- Watch for fake Cybertek sites and look-alike domains (e.g. cybertek.tn, cybertek.io are unrelated companies); buy only via the official cybertek.fr domain
Why switch: Large French marketplace for PC parts and laptops, with widely used return and buyer-protection processes.
Major French retailer with physical stores, useful if you want in-person after-sales support for computers.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-12-28 | TLS handshake from our servers | |
| Domain registration | 2000-04 (26 years old) | RDAP registry record | |
| First seen on the web | 2001 | Internet Archive | |
| Popularity rank | #135144 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| Registrar | GANDI | RDAP registry record | |
| DNS | cloudflare.com | Nameserver records | |
| Contact & legal pages | email, phone, returns page | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
Buyer reports
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Checked 7 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; you pay the return shipping.
What their page says, word for word
- “l'acheteur dispose d'un délai de rétractation de 14 jours francs à compter de la réception de la commande.” — their page
- “Les frais de renvoi restent à la charge et aux risques de l'acheteur.” — their page
Read on 2026-10-16. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is cybertek.fr legit?⌄
Mixed. HasTrust trust score: 60/100. Cybertek.fr looks like a genuine, long-established French computer retailer, not a risky shop. The domain dates from 2000, and the site names a registered company in Bordeaux (Groupe Cybertek SAS, RCS 408 772 960) with phone and email contacts. Thousands of Trustpilot reviews are mostly positive. It also states a 14-day return right, a 2-year warranty, and card or PayPal payment. The main concern is after-sales service: about 10% of Trustpilot reviews are 1-star, and some describe repair or refund problems.
Is cybertek.fr a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the cybertek.fr trust score?⌄
HasTrust rates cybertek.fr 60/100 (Mixed). Unsure
What is the return policy of cybertek.fr?⌄
Their own policy page says: you can return items within 14 days; you pay the return shipping.
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