Is csl-computer.com legit?
Mostly. HasTrust rates csl-computer.com Mixed (60/100), checked 2026-10-24: Reviews on Geizhals report significant delivery delays and no fixed shipping date at times; Some customers describe customer support as ineffective or frustrating; Custom-built PCs may be excluded from the 14-day cancellation right, because made-to-order goods are an exception.
CSL-Computer.com looks like a real, long-running German PC builder rather than a risky shop. It is run by CSL Computer GmbH in Langenhagen near Hanover, says it has built PCs since 1999, lists a physical store, phone and email, and publishes a 14-day cancellation policy and a structured returns process. eKomi rates it 4.8 stars. The main concern is service quality: some reviewers report shipping delays, unclear delivery dates and frustrating support exchanges. Custom-built PCs may also be excluded from the standard right of cancellation.
What we measured
- ✓Domain registered 25+ years ago
- ✓On the public web since 2001 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Established German company, building PCs since 1999 according to the company
- Full imprint-style contact details: Hanseatenstraße 34, 30853 Langenhagen, phone lines, email, live chat and a physical store with pickup
- 4.8-star eKomi rating, which counts transaction-based reviews
- 14-day right of cancellation, plus a return and complaint portal with a free DHL return label for DHL Standard/Express orders
- Up to 3 years (36 months) CSL warranty; express systems carry a 2-year warranty
- Multiple payment options, including invoice, instalments via Consors Finanz, and Klarna
- Online configurator with automatic compatibility checks, and systems are function-tested before shipping
⚠ Cons
- Reviews on Geizhals report significant delivery delays and no fixed shipping date at times
- Some customers describe customer support as ineffective or frustrating
- Custom-built PCs may be excluded from the 14-day cancellation right, because made-to-order goods are an exception
- Return shipping costs may fall on the buyer when cancelling
- A Trustpilot reviewer reported that promised promotional games (an AMD promotion) did not arrive
- Recurring complaints about shipping delays and communication during busy periods
- Complaints cannot be processed without the return form, so keep your paperwork
Why switch: Large German retailer selling pre-built gaming and office PCs, with in-store pickup and service if you want more certainty on delivery.
Wide choice of pre-built PCs and components with Amazon's own return and A-to-Z protection, useful if fast and predictable delivery matters most.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2027-01-20 | TLS handshake from our servers | |
| Domain registration | 2000-12 (25 years old) | RDAP registry record | |
| First seen on the web | 2001 | Internet Archive | |
| Popularity rank | #293887 on Majestic Million | Majestic Million list | before 2026-10-24 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| Registrar | InterNetX GmbH | RDAP registry record | |
| DNS | cloudflare.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is csl-computer.com legit?⌄
Mixed. HasTrust trust score: 60/100. CSL-Computer.com looks like a real, long-running German PC builder rather than a risky shop. It is run by CSL Computer GmbH in Langenhagen near Hanover, says it has built PCs since 1999, lists a physical store, phone and email, and publishes a 14-day cancellation policy and a structured returns process. eKomi rates it 4.8 stars. The main concern is service quality: some reviewers report shipping delays, unclear delivery dates and frustrating support exchanges. Custom-built PCs may also be excluded from the standard right of cancellation.
Is csl-computer.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the csl-computer.com trust score?⌄
HasTrust rates csl-computer.com 60/100 (Mixed). Unsure
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