Is Marcus by Goldman Sachs Legit?
HasTrust rates Marcus by Goldman Sachs Mixed (64/100), checked 2026-06-23: Significant number of negative customer reviews regarding account access and sudden closures; Reports of inconsistent customer support experiences; No checking account, debit card, or ATM access.
Wondering if Marcus by Goldman Sachs is legit? It is a legitimate, FDIC-insured online bank offering competitive savings and CD rates, so your money is safe. That said, it's a limited-service platform with no checking, ATM, or mobile check deposit, and some users report account lockouts and weak customer support—earning it a mixed 60/100 trust score.
What we measured
Why this score?
Marcus by Goldman Sachs is a legitimate, FDIC-insured online bank known for competitive savings and CD rates. While it is a safe institution, it is a limited-service platform without checking, ATM, or mobile check deposit capabilities. Potential users should be aware of numerous consumer complaints regarding account lockouts and poor customer service experiences, which may make other full-service online banks a better choice for those needing more frequent access to their funds.
Video reviews
Pros
- Competitive high-yield interest rates for savings and CDs
- No monthly maintenance fees
- No minimum balance requirements for savings accounts
- Reliable for large ACH transfers
Cons
- No checking account, debit card, or ATM access
- No mobile check deposit; must mail checks for deposit
- Reports of accounts being locked or closed without clear explanation
- Customer service responsiveness complaints in online reviews
⚠ Red flags
- Significant number of negative customer reviews regarding account access and sudden closures
- Reports of inconsistent customer support experiences
Better options
Why switch: Offers a similar high-yield savings environment but with more robust full-service banking features like potential for check deposits or ATM access.
Provides a more comprehensive banking experience, including checking accounts and physical locations in some areas, while maintaining competitive rates.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
Marcus by Goldman Sachs Bank Review 2026: Savings and CDs - NerdWalletMarcus by Goldman Sachs Review 2026: Is It Legit?FAQs | Marcus by Goldman Sachs®Marcus by Goldman Sachs® Reviews | Read Customer Service Reviews of marcus.comMarcus by Goldman Sachs | BBB Reviews | Better Business BureauMarcus Review 2026 | BankrateMarcus by Goldman Sachs Savings Account Review | CompareAccountsMarcus by Goldman Sachs Reviews: 1,670 User Ratings💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — DigiCert Inc, expires 2026-11-19 | TLS handshake from our servers | before 2026-06-23 |
| First seen on the web | 1999 | Internet Archive | before 2026-06-23 |
| Popularity rank | #59098 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-06-23, 60 → 60 | HasTrust score model |
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Checked 98 days ago. · How we score →
Frequently asked
Is Marcus by Goldman Sachs legit?⌄
Mixed. HasTrust trust score: 64/100. Marcus by Goldman Sachs is a legitimate, FDIC-insured online bank known for competitive savings and CD rates. While it is a safe institution, it is a limited-service platform without checking, ATM, or mobile check deposit capabilities. Potential users should be aware of numerous consumer complaints regarding account lockouts and poor customer service experiences, which may make other full-service online banks a better choice for those needing more frequent access to their funds.
Is Marcus by Goldman Sachs a scam?⌄
Possible concerns from our check: Significant number of negative customer reviews regarding account access and sudden closures; Reports of inconsistent customer support experiences
What is the Marcus by Goldman Sachs trust score?⌄
HasTrust rates Marcus by Goldman Sachs 64/100 (Mixed). Buy this instead
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