Marcus by Goldman Sachs is a legitimate, FDIC-insured online bank known for competitive savings and CD rates. While it is a safe institution, it is a limited-service platform without checking, ATM, or mobile check deposit capabilities. Potential users should be aware of numerous consumer complaints regarding account lockouts and poor customer service experiences, which may make other full-service online banks a better choice for those needing more frequent access to their funds.
Video reviews
Pros
- Competitive high-yield interest rates for savings and CDs
- No monthly maintenance fees
- No minimum balance requirements for savings accounts
- Reliable for large ACH transfers
Cons
- No checking account, debit card, or ATM access
- No mobile check deposit; must mail checks for deposit
- Reports of accounts being locked or closed without clear explanation
- Customer service responsiveness complaints in online reviews
⚠ Red flags
- Significant number of negative customer reviews regarding account access and sudden closures
- Reports of inconsistent customer support experiences
Safety signals
Third-party ratings
Facts
Better options
Why switch: Offers a similar high-yield savings environment but with more robust full-service banking features like potential for check deposits or ATM access.
Provides a more comprehensive banking experience, including checking accounts and physical locations in some areas, while maintaining competitive rates.
Based on 8 sources
Marcus by Goldman Sachs Bank Review 2026: Savings and CDs - NerdWalletMarcus by Goldman Sachs Review 2026: Is It Legit?FAQs | Marcus by Goldman Sachs®Marcus by Goldman Sachs® Reviews | Read Customer Service Reviews of marcus.comMarcus by Goldman Sachs | BBB Reviews | Better Business BureauMarcus Review 2026 | BankrateMarcus by Goldman Sachs Savings Account Review | CompareAccountsMarcus by Goldman Sachs Reviews: 1,670 User RatingsBuyer reports
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