90
TrustedBuy

Online banks and neobanks like SoFi, Marcus, and Varo are legitimate, FDIC-insured options that often provide better interest rates and lower fees than traditional brick-and-mortar banks. While these services are safe, you should prioritize providers that hold their own national bank charters, as they offer a more direct relationship and simpler deposit-insurance structures than fintechs relying on multiple third-party partner banks. Always verify if an account requires direct deposits to reach the best interest rates and be prepared for an online-only experience with limited cash-handling capabilities.

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Pros

  • Generally no monthly maintenance fees
  • Often higher interest rates (APY) than traditional banks
  • Convenient digital features like early direct deposit and automated savings tools
  • FDIC-insured accounts provide safety for deposits

Cons

  • Many require direct deposit to unlock top-tier interest rates
  • Online-only means no physical branches for in-person support
  • Cash deposits often involve third-party retail fees
  • Some neobanks have more complex partner-bank structures compared to traditional chartered banks

⚠ Red flags

  • High volume of customer complaints reported for some neobanks with third-party partner models
  • Operational friction in customer support or account resolution noted in CFPB orders for some providers

Safety signals

Clear contact/support info
Transparent fee disclosures
FDIC-insured chartered bank status

Third-party ratings

Better Business Bureau (Marcus)A+

Facts

FDIC Insurance Limit: Standard $250,000 per depositor per ownership category

Better options

💡 Smarter pick
SoFi BankFree (no monthly fees)

Why switch: Offers a high-yield combined checking and savings account with no monthly fees, no minimum balance requirements, and free ATM access. It is a chartered national bank, providing direct FDIC insurance.

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Marcus by Goldman SachsFree (no monthly fees)

A reliable, established choice for a dedicated, high-yield savings account. It offers competitive rates with no fees and no minimums, backed directly by Goldman Sachs Bank USA.

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Varo BankFree (no monthly fees)

A chartered national bank providing a straightforward, fee-free primary checking account and a high-yield savings tier, without the complexities of a partner-bank model.

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.
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Frequently asked

Is Online Banks and Credit Unions legit?

Trusted. HasTrust trust score: 90/100. Online banks and neobanks like SoFi, Marcus, and Varo are legitimate, FDIC-insured options that often provide better interest rates and lower fees than traditional brick-and-mortar banks. While these services are safe, you should prioritize providers that hold their own national bank charters, as they offer a more direct relationship and simpler deposit-insurance structures than fintechs relying on multiple third-party partner banks. Always verify if an account requires direct deposits to reach the best interest rates and be prepared for an online-only experience with limited cash-handling capabilities.

Is Online Banks and Credit Unions a scam?

Possible concerns from our check: High volume of customer complaints reported for some neobanks with third-party partner models; Operational friction in customer support or account resolution noted in CFPB orders for some providers

What is the Online Banks and Credit Unions trust score?

HasTrust rates Online Banks and Credit Unions 90/100 (Trusted). Buy

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