Wallapop is a legitimate, major, and secure second-hand marketplace, not a scam. However, while the platform itself is safe to use, users frequently report significant frustration with its buyer protection service, which is often described as ineffective, and its very poor, mostly automated customer support. It is best used for local, in-person transactions where you can inspect items before paying; if purchasing shipped items, proceed with caution, document everything, and do not rely entirely on the platform's dispute resolution process.
Video reviews
Pros
- Legitimate, long-standing marketplace platform
- Secure, encrypted payment processing through the app
- Escrow-style protection for shipped items
- High popularity and large user base in Europe
Cons
- Widely criticized, often ineffective buyer protection service
- Poor, slow, and often automated customer support
- Reports of difficulties in resolving shipping disputes or refund claims
- Risk of blocked accounts without clear explanation
⚠ Red flags
- Many user reports of denied fraud claims even with evidence
- Significant difficulty in contacting human customer support agents
- Frequent complaints about rigid or ineffective dispute resolution policies
Safety signals
Third-party ratings
Facts
Better options
Why switch: A widely used alternative for local, peer-to-peer second-hand sales that avoids many of the shipping and customer support issues reported with Wallapop.
A well-established and popular alternative specifically for clothing and accessories with a more defined buyer protection process.
Based on 8 sources
Is wallapop.com Safe? Security Scan Report | PCriskwallapop.com Reviews | check if site is scam or legit | ScamadviserWallapop Review 2026: Legit & Safe? Trust Score 61/100Wallapop - Sell & Buy – Apps on Google PlayWallapop Reviews 13,180Wallapop Reviews and Complaints | wallapop.com @ PissedConsumer Page 2Wallapop, Local Free Classified AdsSpecific terms and conditions of the Wallapop shipping service - WallapopBuyer reports
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Frequently asked
Is is wallapop legit legit?⌄
Mixed. HasTrust trust score: 61/100. Wallapop is a legitimate, major, and secure second-hand marketplace, not a scam. However, while the platform itself is safe to use, users frequently report significant frustration with its buyer protection service, which is often described as ineffective, and its very poor, mostly automated customer support. It is best used for local, in-person transactions where you can inspect items before paying; if purchasing shipped items, proceed with caution, document everything, and do not rely entirely on the platform's dispute resolution process.
Is is wallapop legit a scam?⌄
Possible concerns from our check: Many user reports of denied fraud claims even with evidence; Significant difficulty in contacting human customer support agents; Frequent complaints about rigid or ineffective dispute resolution policies
What is the is wallapop legit trust score?⌄
HasTrust rates is wallapop legit 61/100 (Mixed). Buy
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