Is Wallapop Legit? Our Trust Assessment
HasTrust valora wallapop como Mixto (65/100), comprobado el 2026-06-19: Many user reports of denied fraud claims even with evidence; Significant difficulty in contacting human customer support agents; Frequent complaints about rigid or ineffective dispute resolution policies.
Is Wallapop legit? Yes — Wallapop is a legitimate, major, and secure second-hand marketplace, not a scam, and it is safe to use for browsing and local deals. That said, our assessment is mixed: users frequently report that its buyer protection is ineffective and its mostly automated customer support is very poor. It scores 61/100 on HasTrust, making it most reliable for local, in-person transactions where you can inspect items before paying.
Lo que hemos comprobado nosotros mismos
¿Por qué esta puntuación?
Wallapop is a legitimate, major, and secure second-hand marketplace, not a scam. However, while the platform itself is safe to use, users frequently report significant frustration with its buyer protection service, which is often described as ineffective, and its very poor, mostly automated customer support. It is best used for local, in-person transactions where you can inspect items before paying; if purchasing shipped items, proceed with caution, document everything, and do not rely entirely on the platform's dispute resolution process.
Reseñas en vídeo
Pros
- Legitimate, long-standing marketplace platform
- Secure, encrypted payment processing through the app
- Escrow-style protection for shipped items
- High popularity and large user base in Europe
Contras
- Widely criticized, often ineffective buyer protection service
- Poor, slow, and often automated customer support
- Reports of difficulties in resolving shipping disputes or refund claims
- Risk of blocked accounts without clear explanation
⚠ Señales de alerta
- Many user reports of denied fraud claims even with evidence
- Significant difficulty in contacting human customer support agents
- Frequent complaints about rigid or ineffective dispute resolution policies
Mejores opciones
Por qué cambiar: A widely used alternative for local, peer-to-peer second-hand sales that avoids many of the shipping and customer support issues reported with Wallapop.
A well-established and popular alternative specifically for clothing and accessories with a more defined buyer protection process.
Lo que dicen las fuentes web (no comprobado por nosotros)
Third-party ratings
Datos
Basado en 8 fuentes
Is wallapop.com Safe? Security Scan Report | PCriskscamadviser.comatoplegal.comWallapop - Sell & Buy – Apps on Google PlayWallapop Reviews 13,180Wallapop Reviews and Complaints | wallapop.com @ PissedConsumer Page 2Wallapop, Local Free Classified AdsSpecific terms and conditions of the Wallapop shipping service - Wallapop💬 Pregunta sobre esta tienda
Las respuestas salen de lo que comprobamos sobre este sitio: la IA solo elige el tema, no escribe nada.
🛡️ Chequeo de seguridad
Qué deberías hacer
- Usa un método de pago con devolución de cargo (tarjeta de crédito o PayPal) — nada de transferencias ni "amigos y familia".
- Haz primero un pedido pequeño antes de confiarle uno grande.
- Busca el nombre de la tienda junto a "opiniones" o "estafa" antes de pagar.
🔍 Lo que comprobamos nosotros mismos
Cada fila es una comprobación que hizo HasTrust, con el día en que se hizo.
| Comprobación | Resultado | Cómo | Cuándo |
|---|---|---|---|
| Certificado HTTPS | Válido — Amazon, caduca el 2026-11-07 | Handshake TLS desde nuestros servidores | antes del 2026-06-19 |
| Registro del dominio | 2013-09 (13 años de antigüedad) | Registro RDAP | antes del 2026-06-19 |
| Primera aparición en la web | 2013 | Internet Archive | antes del 2026-06-19 |
| Posición de popularidad | n.º 25314 en Majestic Million | Lista Majestic Million | antes del 2026-06-19 |
| Páginas de contacto y aviso legal | Nada indicado en las páginas leídas | Leído en las propias páginas del sitio | |
| Lista de bloqueo | No figura | Lista de bloqueo de HasTrust | |
| Historial de la puntuación | 2 puntos registrados desde 2026-06-19, 61 → 61 | Modelo de puntuación de HasTrust |
Informes de compradores
Aún no hay informes — ¿compraste aquí? Sé el primero en compartir.
Los comentarios se revisan antes de aparecer. El recuento se actualiza al instante.
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Comprobado hace 102 días. · Cómo puntuamos →
Preguntas frecuentes
¿Es wallapop de fiar?⌄
Mixto. Puntuación de confianza de HasTrust: 65/100. Wallapop is a legitimate, major, and secure second-hand marketplace, not a scam. However, while the platform itself is safe to use, users frequently report significant frustration with its buyer protection service, which is often described as ineffective, and its very poor, mostly automated customer support. It is best used for local, in-person transactions where you can inspect items before paying; if purchasing shipped items, proceed with caution, document everything, and do not rely entirely on the platform's dispute resolution process.
¿Es wallapop una estafa?⌄
Posibles puntos a tener en cuenta de nuestra comprobación: Many user reports of denied fraud claims even with evidence; Significant difficulty in contacting human customer support agents; Frequent complaints about rigid or ineffective dispute resolution policies
¿Cuál es la puntuación de confianza de wallapop?⌄
HasTrust califica a wallapop con 65/100 (Mixto). Buy
Is Wallapop legit?⌄
Yes, Wallapop is a legitimate, major, and secure second-hand marketplace, not a scam, and the platform itself is safe to use. It scores 61/100 (Mixed) on HasTrust because buyer protection is often ineffective and customer support is very poor and mostly automated.
Is Wallapop safe to use?⌄
The platform is safe to use, but safety depends on how you buy. It's best for local, in-person transactions where you can inspect items before paying. For shipped items, proceed with caution, document everything, and don't rely entirely on the platform's dispute resolution process.
Is Wallapop reliable for shipped purchases?⌄
Reliability is mixed, which is why HasTrust rates Wallapop 61/100. Users frequently report significant frustration with its buyer protection, often described as ineffective, and its poor automated support. For shipped items, document everything and don't fully depend on its dispute resolution.
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