Is rosebikes.de legit?
Yes. HasTrust rates rosebikes.de Trusted (76/100), checked 2026-10-15: Phone support +49 2871-2755-55, Mon–Fri 09:00–17:00 and Sat 09:00–13:00; Separate contact emails for bike sales, parts, clothing, leasing orders and returns; Refunds go back to the original payment method; PayPal and credit card refunds are credited to the linked account.
rosebikes.de looks like the genuine online shop of ROSE Bikes GmbH, an established German bicycle retailer and brand. It is not a throwaway web store. The legal notice gives a full company address in Bocholt, a phone line with service hours, a commercial register entry, a VAT ID and named managing directors. It also offers a stated 30-day free return window and runs physical stores. The main gap is that these sources include no independent customer reviews or scam-checker results, so service quality is not verified.
What we measured
- ✓On the public web since 1999 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Phone support +49 2871-2755-55, Mon–Fri 09:00–17:00 and Sat 09:00–13:00
- Separate contact emails for bike sales, parts, clothing, leasing orders and returns
- Refunds go back to the original payment method; PayPal and credit card refunds are credited to the linked account
- Physical ROSE Stores in addition to online sales; bike fitting and repair services
- Leasing (Dienstrad) and instalment purchase are available
- Registered for electronics and battery take-back (WEEE, LUCID, BattG numbers listed)
⚠ Cons
- Returned items must be unused, with no signs of use and labels still attached
- No exchanges: you return the item and place a new order
- For invoice or prepayment orders, you must email your customer number and IBAN to get a refund
- The company states it does not take part in consumer dispute mediation (Schlichtungsverfahren)
- No independent review or scam-checker data was available to confirm delivery and service experiences
- Watch for fake ROSE Bikes sites: buy only via the official rosebikes.de domain (or ROSE's official country domains)
What web sources say (not checked by us)
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2027-01-03 | TLS handshake from our servers | |
| First seen on the web | 1999 | Internet Archive | |
| Popularity rank | #143890 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | AKAMAI-ASN1 - Akamai International B.V., NL | IP and AS lookup | |
| DNS | akam.net | Nameserver records | |
| Contact & legal pages | email, phone, address, returns page | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-15, 60 → 76 | HasTrust score model |
Buyer reports
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Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; you pay the return shipping; refunds go back to your original payment method.
What their page says, word for word
- “Verbraucher haben ein 14tägiges Widerrufsrecht.” — their page
- “Der Kunde hat die Kosten der Rücksendung zu tragen.” — their page
- “Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden wir Ihnen wegen dieser Rückzahlung Entgelte berechnen.” — their page
Read on 2026-10-15. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is rosebikes.de legit?⌄
Trusted. HasTrust trust score: 76/100. rosebikes.de looks like the genuine online shop of ROSE Bikes GmbH, an established German bicycle retailer and brand. It is not a throwaway web store. The legal notice gives a full company address in Bocholt, a phone line with service hours, a commercial register entry, a VAT ID and named managing directors. It also offers a stated 30-day free return window and runs physical stores. The main gap is that these sources include no independent customer reviews or scam-checker results, so service quality is not verified.
Is rosebikes.de a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the rosebikes.de trust score?⌄
HasTrust rates rosebikes.de 76/100 (Trusted). Buy
What is the return policy of rosebikes.de?⌄
Their own policy page says: you can return items within 14 days; you pay the return shipping; refunds go back to your original payment method.
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