Is rebuy.fr Legit? Refurbished Electronics Trust Check
HasTrust rates rebuy.fr Trusted (69/100), checked 2026-10-15: Registered German company (rebuy recommerce GmbH, HRB 109344 B) with a full legal notice, a French VAT number and listed bank details; Large review base: about 5,700 Trustpilot reviews averaging 3.8/5; Buyers often describe products as excellent or like-new and matching the description.
Is rebuy.fr legit? Our check rates it as trusted: it is a long-running refurbished-electronics shop run by rebuy recommerce GmbH, a registered company in Berlin, and buyers mostly report accurate item condition, fast shipping and a 3-year warranty. Most complaints come from people selling devices to rebuy, who report lowered trade-in offers and disputes over device condition.
rebuy.fr looks like a legitimate, long-running refurbished-electronics business rather than a scam. It is run by rebuy recommerce GmbH in Berlin, a registered German company with a full legal notice, and has about 5,700 Trustpilot reviews averaging 3.8/5. Buyers mostly report items in the described or better condition and fast shipping, backed by a 21-day withdrawal period and a 3-year warranty. The main complaints come from people selling devices to rebuy: lowered trade-in offers, disputed device condition, and claims that parcels arrived empty, plus some slow deliveries.
What we measured
- ✓Domain registered 15+ years ago
- ✓On the public web since 2009 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
Why this score?
✓ Pros
- Registered German company (rebuy recommerce GmbH, HRB 109344 B) with a full legal notice, a French VAT number and listed bank details
- Large review base: about 5,700 Trustpilot reviews averaging 3.8/5
- Buyers often describe products as excellent or like-new and matching the description
- 21-day withdrawal period, free delivery and a 3-year warranty stated by the shop
- Responds to the large majority of negative Trustpilot reviews (94% per Trustpilot)
- Help centre covers returns, faulty items and refunds
⚠ Cons
- Sellers report trade-in offers being cut sharply after inspection, for example a MacBook re-graded to an older model
- Some sellers say rebuy reported their parcel as empty and did not pay
- Some delivery delays, with parcels reported stuck in Germany
- Customer service gets mixed feedback
- Ships from and processes devices in Germany or Poland, not France
- Trustpilot reviews titled 'Scam Alert' about trade-in valuation disputes. These concern the selling side and describe disputes, not proven fraud
- Reports of sent devices being declared missing or empty on arrival
- Contact addresses differ between sources: the legal notice gives Erkelenzdamm 11-13, while Trustpilot lists Köpenicker Straße 40-41, both in Berlin
Why switch: A large, reputable French-market retailer with strong buyer protection, for new or renewed electronics.
A major French retailer for electronics with established return and after-sales service.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-04-06 | TLS handshake from our servers | |
| Domain registration | 2010-11 (15 years old) | RDAP registry record | |
| First seen on the web | 2009 | Internet Archive | |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | |
| Registrar | INWX GmbH | RDAP registry record | |
| DNS | awsdns-36.org | Nameserver records | |
| Contact & legal pages | Nothing stated on the pages we read | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is rebuy.fr legit?⌄
Trusted. HasTrust trust score: 69/100. rebuy.fr looks like a legitimate, long-running refurbished-electronics business rather than a scam. It is run by rebuy recommerce GmbH in Berlin, a registered German company with a full legal notice, and has about 5,700 Trustpilot reviews averaging 3.8/5. Buyers mostly report items in the described or better condition and fast shipping, backed by a 21-day withdrawal period and a 3-year warranty. The main complaints come from people selling devices to rebuy: lowered trade-in offers, disputed device condition, and claims that parcels arrived empty, plus some slow deliveries.
Is rebuy.fr a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the rebuy.fr trust score?⌄
HasTrust rates rebuy.fr 69/100 (Trusted). Buy
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