Is jomashop.com legit?
Yes. HasTrust rates jomashop.com Trusted (84/100), checked 2026-10-19: Large, mostly positive review base, with a Trustpilot TrustScore of about 4.5/5 from 44K+ reviews; Reviewers frequently say products are authentic and well discounted versus retail; Wide selection of watches, fragrances, sunglasses, handbags and more from 650+ brands.
Jomashop looks like a legitimate, long-running discount luxury retailer, not a scam. It is based in Brooklyn, says it has sold online since 1999, and has a very large Trustpilot profile with an Excellent rating of about 4.5 from over 44,000 reviews. Buyers mostly praise authentic products, steep discounts and wide selection. The common complaints are slow or inconsistent shipping, some damaged or not-new items, a few counterfeit or empty-box claims, and a strict return policy with fees. One reviewer describes it as a grey-market dealer, which may matter for manufacturer warranty coverage.
What we measured
- ✓Domain registered 26+ years ago
- ✓On the public web since 2000 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Large, mostly positive review base, with a Trustpilot TrustScore of about 4.5/5 from 44K+ reviews
- Reviewers frequently say products are authentic and well discounted versus retail
- Wide selection of watches, fragrances, sunglasses, handbags and more from 650+ brands
- Clear contact details: Brooklyn address, toll-free phone, email and live chat
- Stated 30-day return window for new items (14 days for pre-owned)
- Jomashop offers its own watch warranty of 1 to 5 years and runs an on-site repair center
- Replies to 97% of negative Trustpilot reviews
⚠ Cons
- Shipping is often reported as slow or inconsistent, sometimes taking weeks to ship out
- Some reports of damaged items or items not in new condition (scratches, missing protective film)
- Returns are strict: an RMA is required, the customer pays return shipping, the original shipping cost is deducted, and there is a 25% restocking fee for used or damaged returns and 8% on items of $7,000+
- Customer service is criticized by some reviewers, and Trustpilot shows it typically replies within 2 weeks
- Phone support hours are limited (Mon–Thu 9–6 ET, Fri 9–3 ET)
- A reviewer describes Jomashop as a grey-market dealer rather than an authorized brand dealer. Check whether the manufacturer's warranty applies before buying high-value watches.
- Isolated reviews allege a counterfeit fragrance, an empty-box delivery and a disputed 'delivered' status that led to a chargeback.
- Mixed delivery reliability reported across many reviews.
- The BBB A+ and accreditation claim appears on Jomashop's own site; no independent BBB page was among the sources.
Why switch: A large, well-known US retailer with strong buyer protection. Useful if you want an alternative with a widely familiar returns process.
Another major US retailer that sells watches and fragrances. Can be a fallback if Jomashop's shipping times or return fees put you off.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-12-04 | TLS handshake from our servers | |
| Domain registration | 1999-12 (26 years old) | RDAP registry record | |
| First seen on the web | 2000 | Internet Archive | |
| Popularity rank | #31694 on Majestic Million | Majestic Million list | before 2026-10-19 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| Registrar | Network Solutions, LLC | RDAP registry record | |
| DNS | cloudflare.com | Nameserver records | |
| Contact & legal pages | Nothing stated on the pages we read | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 1h ago. · How we score →
Frequently asked
Is jomashop.com legit?⌄
Trusted. HasTrust trust score: 84/100. Jomashop looks like a legitimate, long-running discount luxury retailer, not a scam. It is based in Brooklyn, says it has sold online since 1999, and has a very large Trustpilot profile with an Excellent rating of about 4.5 from over 44,000 reviews. Buyers mostly praise authentic products, steep discounts and wide selection. The common complaints are slow or inconsistent shipping, some damaged or not-new items, a few counterfeit or empty-box claims, and a strict return policy with fees. One reviewer describes it as a grey-market dealer, which may matter for manufacturer warranty coverage.
Is jomashop.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the jomashop.com trust score?⌄
HasTrust rates jomashop.com 84/100 (Trusted). Buy
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
Show your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
Same badge, added by a small script. Use this one if you want your HasTrust dashboard to show which of your pages the badge is actually seen on. It never reads your customers' data — only the page path, without the query string.
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.