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Is grosbill.com legit?

Yes. HasTrust rates grosbill.com Trusted (93/100), checked 2026-10-15: Strong Trustpilot rating of 4.5/5 from about 12K reviews, with replies to 96–98% of negative reviews; Physical stores in France (it says 10), with Click & Collect and in-store after-sales service; Familiar payment methods (card, PayPal) plus instalment options, and a 14-day return window.

grosbill.comgrosbill.com
93/ 100
Trusted🛒 Shop🔗 https://grosbill.com
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GrosBill looks like a legitimate, long-running French computer and high-tech retailer. Its domain dates from 1998, its legal notice names a registered company (Groupe Cybertek SAS, Bordeaux) with a phone number and email, and it has about 12,000 Trustpilot reviews averaging 4.5/5. The company replies to almost all negative reviews. One automated checker gives only a medium score, and the site's return-fee wording is inconsistent, so check who pays return shipping before ordering.

What we measured

  • ✓Domain registered 27+ years ago
  • ✓On the public web since 1999 (Internet Archive)
  • ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
Starting point (no evidence either way)50
Domain registered 10+ years ago+10
Among the most-visited sites (rank #89918)+8
Official website of an organisation listed on Wikidata+10
States a registration number and address+3
States a phone number+1
Valid EU VAT number in the site's own name (EU VIES register)+8
Written about by 5+ independent sources+3
Trust score93
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✓ Pros

  • Strong Trustpilot rating of 4.5/5 from about 12K reviews, with replies to 96–98% of negative reviews
  • Physical stores in France (it says 10), with Click & Collect and in-store after-sales service
  • Familiar payment methods (card, PayPal) plus instalment options, and a 14-day return window

⚠ Cons

  • Return costs are unclear: the site advertises free 14-day returns, but its structured return-policy data says return fees are the customer's responsibility
  • Its founding date is inconsistent on its own pages (1998 vs 2001)
  • Some third-party reviewers mention occasional shipping delays
  • Some reviewers said the packaging they received did not match the product listing
  • Check whether return shipping is free before buying: the site gives conflicting information on this
  • Domain WHOIS owner details are redacted, which is common but lowers automated trust scores
Better options
💡 Smarter pick
LDLCVaries

Why switch: A large French computer-hardware specialist with a very large Trustpilot review base (about 202K reviews), useful for comparing prices.

A
Amazon.frVaries

A major marketplace serving France with simple returns, handy for comparing prices on the same components.

F
FnacVaries

A well-known French retailer selling laptops and high-tech products, with a physical store network.

Video reviews

What web sources say (not checked by us)

+Registered company identified in legal notice
+Stated return policy (14 days)
+Not detected on blacklists
?Automated scam-checker score
?Who pays return shipping
?BBB / Reddit complaint history

Third-party ratings

trustpilot.comTrustpilot4.5/5

Facts

Domain registered 1998-11 · 27 years old
Connection Valid HTTPS certificate
Certificate valid until 2026-12-23 (69 days) · Google Trust Services
From web sources
Operator: Groupe Cybertek SAS (RCS Bordeaux 408 772 960)
Headquarters: 130 rue Achard, 33300 Bordeaux, France
Head-office phone: 05 56 11 88 00
Customer-service email: [email protected]
Return window: 14 days
Payment methods: Card, PayPal, instalments (3x up to 36x)
Physical stores: 10 in France (site claim)
Trustpilot reviews: About 12,000
HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

💬 Ask about this shop

Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.

🛡️ Site safety check

✓Domain registered 27+ years ago
✓Valid HTTPS encryption (certificate by Google Trust Services)
✓On the public web since 1999 (Internet Archive)
✓Among the ~1M most-visited sites on the web (Majestic Million #97567)
–Hosted by CLOUDFLARENET - Cloudflare, Inc., US — servers registered in US.
–Domain registered via eNom, LLC.
–DNS managed by cloudflare.com.
✓The site states contact details: phone, address
✓The site states a registration number (SIREN/SIRET)
–No returns page found on the pages we read
✓Offers buyer-protected payment: PayPal, Credit card

What you should do

  • Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
  • Check the returns policy and delivery time before ordering.
  • We keep tracking this site — check back here if anything feels off later.

🔍 What we checked ourselves

Each row is a check HasTrust ran, and the day it ran.

CheckWhat we foundHowWhen
HTTPS certificateValid — Google Trust Services, expires 2026-12-23TLS handshake from our servers
Domain registration1998-11 (27 years old)RDAP registry record
First seen on the web1999Internet Archive
Popularity rank#97567 on Majestic MillionMajestic Million listbefore 2026-10-15
HostingCLOUDFLARENET - Cloudflare, Inc., USIP and AS lookup
RegistrareNom, LLCRDAP registry record
DNScloudflare.comNameserver records
Contact & legal pagesphone, address, SIREN/SIRETRead from the site's own pages
BlocklistNot listedHasTrust blocklist
Trust score history2 recorded points since 2026-10-15, 85 → 93HasTrust score model
Trust score history2 changes · 1d
Low 85High 93Now 93
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Checked 7 days ago. · How we score →

Shop policy, from their own pages

Their own policy page says: you can return items within 14 days.

What their page says, word for word
  • “L'acheteur dispose d'un délai de 14 jours francs à compter de la réception pour se rétracter,” — their page

Read on 2026-10-15. This is what the shop states about itself, not a promise from us; we only show what we found on their page.

Frequently asked

Is grosbill.com legit?⌄

Trusted. HasTrust trust score: 93/100. GrosBill looks like a legitimate, long-running French computer and high-tech retailer. Its domain dates from 1998, its legal notice names a registered company (Groupe Cybertek SAS, Bordeaux) with a phone number and email, and it has about 12,000 Trustpilot reviews averaging 4.5/5. The company replies to almost all negative reviews. One automated checker gives only a medium score, and the site's return-fee wording is inconsistent, so check who pays return shipping before ordering.

Is grosbill.com a scam?⌄

Our check surfaced no major scam signals — still verify payment and seller details before you pay.

What is the grosbill.com trust score?⌄

HasTrust rates grosbill.com 93/100 (Trusted). Buy

What is the return policy of grosbill.com?⌄

Their own policy page says: you can return items within 14 days.

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