Is futbolemotion.com legit?
Yes. HasTrust rates futbolemotion.com Trusted (79/100), checked 2026-10-15: Established business founded in 2001, with about 440 employees and headquarters in Zaragoza, Spain; Trustpilot rating of about 3.9–4.0/5 across thousands of reviews; Replies to 96–97% of negative Trustpilot reviews.
Fútbol Emotion looks like a genuine, long-running football equipment retailer, not a scam. It was founded in 2001, is based in Zaragoza, Spain, and lists about 440 staff. It publishes a full company identity: Sports Emotion Hub S.L., tax number B50907229, a street address and a phone number. The main complaints concern returns, which are at the buyer's cost, a 48-hour window to report damaged items, refused warranty claims and some delivery problems.
What we measured
- ✓Domain registered 10+ years ago
- ✓On the public web since 2016 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
Why this score?
✓ Pros
- Established business founded in 2001, with about 440 employees and headquarters in Zaragoza, Spain
- Trustpilot rating of about 3.9–4.0/5 across thousands of reviews
- Replies to 96–97% of negative Trustpilot reviews
- Several payment options, including credit card and PayPal
- Statutory 2-year conformity guarantee, with free handling of faulty goods
- Ships worldwide, with real-time order tracking
- Some reviewers describe fast international delivery and smooth complaint handling
⚠ Cons
- Return shipping costs are paid by the customer for ordinary returns
- Damaged or incomplete orders must be reported within 48 hours of delivery
- Some reviewers say warranty claims were rejected, for example over boots used on artificial grass
- Complaints about slow or unresponsive customer service, especially when orders go missing
- International shipping can be expensive, and customs fees are the buyer's responsibility
- One reviewer reported being charged a different price than the one shown on the site
- A number of 1-star Trustpilot reviews describe missing parcels, failed deliveries and difficulty getting refunds
- Some reviewers report difficult or disputed return and warranty experiences
- Orders returned to the warehouse because of absence, non-collection or address errors are charged a re-shipping fee
Why switch: A large retailer serving the same Spanish market, with a wide range of football boots and kit and well-known buyer-protection processes. It may suit you better if easy returns matter most.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-03-03 | TLS handshake from our servers | |
| Domain registration | 2016-01 (10 years old) | RDAP registry record | |
| First seen on the web | 2016 | Internet Archive | |
| Popularity rank | #147780 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | |
| Registrar | Arsys Internet, S.L. dba NICLINE.COM | RDAP registry record | |
| DNS | awsdns-23.com | Nameserver records | |
| Contact & legal pages | email, phone, CIF/NIF | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
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Shop policy, from their own pages
Their own policy page says: you can return items within 30 days; you pay the return shipping; refunds go back to your original payment method; you may have to pay customs duties or import taxes on delivery; standard delivery takes 3–5 days.
What their page says, word for word
- “Dispones de un plazo de 30 días naturales a contar desde la recepción del pedido” — their page
- “Si lo que deseas es un cambio de producto o devolución, el precio será de 1.99 € (2,99 € en Baleares).” — their page
- “el reembolso se hará en la misma forma de pago que has utilizado en la compra” — their page
- “será responsabilidad del comprador el pago de cuantos impuestos y cuotas arancelarias se apliquen al paquete.” — their page
- “Estándar 3-5 días” — their page
Read on 2026-10-15. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is futbolemotion.com legit?⌄
Trusted. HasTrust trust score: 79/100. Fútbol Emotion looks like a genuine, long-running football equipment retailer, not a scam. It was founded in 2001, is based in Zaragoza, Spain, and lists about 440 staff. It publishes a full company identity: Sports Emotion Hub S.L., tax number B50907229, a street address and a phone number. The main complaints concern returns, which are at the buyer's cost, a 48-hour window to report damaged items, refused warranty claims and some delivery problems.
Is futbolemotion.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the futbolemotion.com trust score?⌄
HasTrust rates futbolemotion.com 79/100 (Trusted). Buy
What is the return policy of futbolemotion.com?⌄
Their own policy page says: you can return items within 30 days; you pay the return shipping; refunds go back to your original payment method.
Will I pay customs fees when ordering from futbolemotion.com?⌄
Their own shipping page says you may have to pay customs duties or import taxes on delivery.
How long does delivery from futbolemotion.com take?⌄
Their own shipping page says standard delivery takes 3–5 days.
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