Is delonghi.com legit?
Yes. HasTrust rates delonghi.com Trusted (80/100), checked 2026-10-15: Official manufacturer site of an established, publicly listed company founded in 1902; Clear US contact details: phone 1-800-322-3848, live chat, a contact form and a New Jersey headquarters address; Written return policies for each region, with a 30-day window for US online purchases and refunds to the original payment method.
Delonghi.com appears to be the genuine official store of De'Longhi, the Italian appliance maker founded in 1902 and now publicly listed. The site lists a US corporate headquarters, phone lines, live chat and a contact form. It publishes detailed return policies for each region and accepts mainstream payment methods such as PayPal, Apple Pay, the major cards, Klarna and Affirm. Know two things before you buy: online orders cannot be cancelled, and you usually pay return shipping. The sources include no independent customer ratings, and De'Longhi itself warns that fake lookalike websites exist.
What we measured
- ✓Domain registered 28+ years ago
- ✓On the public web since 1998 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by DigiCert Inc)
Why this score?
✓ Pros
- Official manufacturer site of an established, publicly listed company founded in 1902
- Clear US contact details: phone 1-800-322-3848, live chat, a contact form and a New Jersey headquarters address
- Written return policies for each region, with a 30-day window for US online purchases and refunds to the original payment method
- Wide choice of secure payment options: Apple Pay, Amex, Mastercard, Visa, PayPal, Klarna, Afterpay and Affirm
- US site advertises free shipping on orders over $40 and up to a 3-year warranty
- Brand runs an anti-counterfeit programme and has a reporting email address
⚠ Cons
- US online orders cannot be cancelled once placed; you must accept delivery and then return the item
- Original shipping fees are non-refundable, and return shipping is generally the customer's cost (stated for Canada and the UK)
- Refunds can take up to 14 business days plus 1-2 billing cycles to appear
- Coffee beans, descalers and water filters are final sale
- Some regional sites have stricter terms, for example a 7-day return window in Malaysia and no change-of-mind returns for opened goods in New Zealand
- The sources contain no independent customer review scores (Trustpilot, BBB and similar)
- Watch for fake De'Longhi sites. De'Longhi warns about websites that imitate its pages, so buy only via the official delonghi.com domain or trusted resellers.
- No third-party review or complaint data was available in the sources to confirm customer service quality
Why switch: Sells genuine De'Longhi products through a large, reputable retailer. Amazon's own return handling may be simpler than the no-cancellation policy on delonghi.com.
What web sources say (not checked by us)
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — DigiCert Inc, expires 2027-04-01 | TLS handshake from our servers | |
| Domain registration | 1998-04 (28 years old) | RDAP registry record | |
| First seen on the web | 1998 | Internet Archive | |
| Popularity rank | #11788 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | GOOGLE-CLOUD-PLATFORM - Google LLC, US | IP and AS lookup | |
| Registrar | CSC Corporate Domains, Inc. | RDAP registry record | |
| DNS | cscdns.net | Nameserver records | |
| Contact & legal pages | returns page (30 days) | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 20h ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 30 days; return shipping is free; refunds go back to your original payment method; standard delivery takes 2–4 business days.
What their page says, word for word
- “Als Consument heb je het recht om binnen 30 dagen na ontvangst van het Product de Overeenkomst kosteloos en zonder opgaaf van redenen geheel of gedeeltelijk te ontbinden (herroepingsrecht).” — their page
- “Gratis Retourneren” — their page
- “De'Longhi gebruikt voor terugbetaling hetzelfde betaalmiddel dat de Consument heeft gebruikt, tenzij de Consument uitdrukkelijk instemt met een andere methode.” — their page
- “Levering binnen 2-4 werkdagen” — their page
Read on 2026-10-15. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is delonghi.com legit?⌄
Trusted. HasTrust trust score: 80/100. Delonghi.com appears to be the genuine official store of De'Longhi, the Italian appliance maker founded in 1902 and now publicly listed. The site lists a US corporate headquarters, phone lines, live chat and a contact form. It publishes detailed return policies for each region and accepts mainstream payment methods such as PayPal, Apple Pay, the major cards, Klarna and Affirm. Know two things before you buy: online orders cannot be cancelled, and you usually pay return shipping. The sources include no independent customer ratings, and De'Longhi itself warns that fake lookalike websites exist.
Is delonghi.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the delonghi.com trust score?⌄
HasTrust rates delonghi.com 80/100 (Trusted). Buy
What is the return policy of delonghi.com?⌄
Their own policy page says: you can return items within 30 days; return shipping is free; refunds go back to your original payment method.
How long does delivery from delonghi.com take?⌄
Their own shipping page says standard delivery takes 2–4 business days.
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
Show your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
Same badge, added by a small script. Use this one if you want your HasTrust dashboard to show which of your pages the badge is actually seen on. It never reads your customers' data — only the page path, without the query string.
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.