Is Coolblue.de Legit? Trust Score, Review & Safety Check
HasTrust rates coolblue.de Trusted (78/100), checked 2026-09-07: Generally recognized as a legitimate and safe retailer; Extensive positive feedback regarding fast and friendly delivery service, especially for large appliances; Clear contact information, legal entity details, and multiple secure payment methods provided.
If you're asking "is coolblue.de legit?", the short answer is yes: HasTrust scores it 76/100 with a Trusted rating. Coolblue is a legitimate, established electronics retailer operating a secure website with multiple payment options and transparent contact details. Most shoppers report fast delivery and professional service, though a minority mention delivery delays and difficult support interactions on complex warranty or repair claims. Shop with confidence, but always make sure you are on the official coolblue.de website.
What we measured
Why this score?
Coolblue is a legitimate, established electronics retailer and is safe to use. The company operates a well-functioning, secure website with multiple payment options and transparent contact details. While most customers report highly positive experiences with fast delivery and professional service, there are consistent reports from a minority of shoppers regarding delivery delays, unfulfilled orders, and challenging interactions with customer support during complex warranty or repair claims. You can shop with confidence, but ensure you are always using the official coolblue.de website.
Video reviews
Pros
- Generally recognized as a legitimate and safe retailer
- Extensive positive feedback regarding fast and friendly delivery service, especially for large appliances
- Clear contact information, legal entity details, and multiple secure payment methods provided
- Offers a 30-day right to cancel/return for online orders
Cons
- Reports of delivery delays or unfulfilled orders despite promises
- Some customers experienced difficult or slow repair processes and support interactions
- Occasional complaints regarding upsold accessories during installation services
- Some users found the customer service for complex issues (like warranties or returns) to be lacking or non-responsive
⚠ Red flags
- Watch for fake sites using the brand name — ensure you are on the official coolblue.de domain before entering personal or payment information
Better options
Why switch: A well-established and highly reputable large-scale electronics retailer in Germany with extensive physical and online presence.
A major global marketplace offering competitive pricing, massive selection, and robust buyer protection policies.
A very large and long-standing German online retailer with a wide variety of household and electronic goods.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
coolblue.de Erfahrungen: Lies 258 Bewertungen zu coolblue.deCoolblue GmbH Anbieterbewertung - Bewertung: 4.4 Sterne von 1220 Bewertungen und Erfahrungen für coolblue.detrustelo.aiCoolblue — coolblue.de Trust Score & Analysis | BitverzoCoolblue Reviews | Read Customer Service Reviews of coolblue.deTerms and Conditions Coolblue GmbH | CoolbluePayment options | Coolblue - Free delivery & returnsscamadviser.com💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-03-03 | TLS handshake from our servers | before 2026-09-07 |
| First seen on the web | 2013 | Internet Archive | before 2026-09-07 |
| Popularity rank | #153923 on Majestic Million | Majestic Million list | before 2026-09-07 |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | before 2026-09-07 |
| DNS | awsdns-02.org | Nameserver records | before 2026-09-07 |
| Blocklist | Not listed | HasTrust blocklist |
Buyer reports
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Checked 22 days ago. · How we score →
Frequently asked
Is coolblue.de legit?⌄
Trusted. HasTrust trust score: 78/100. Coolblue is a legitimate, established electronics retailer and is safe to use. The company operates a well-functioning, secure website with multiple payment options and transparent contact details. While most customers report highly positive experiences with fast delivery and professional service, there are consistent reports from a minority of shoppers regarding delivery delays, unfulfilled orders, and challenging interactions with customer support during complex warranty or repair claims. You can shop with confidence, but ensure you are always using the official coolblue.de website.
Is coolblue.de a scam?⌄
Possible concerns from our check: Watch for fake sites using the brand name — ensure you are on the official coolblue.de domain before entering personal or payment information
What is the coolblue.de trust score?⌄
HasTrust rates coolblue.de 78/100 (Trusted). Buy
Is coolblue.de legit?⌄
Yes, coolblue.de is legit. HasTrust rates it 76/100 with a Trusted label. Coolblue is an established electronics retailer operating a secure, well-functioning website with multiple payment options and transparent contact details. Most customers report positive experiences, though always make sure you are using the official coolblue.de site.
Is Coolblue legit?⌄
Yes. Coolblue is a legitimate, established electronics retailer that is safe to use. Shoppers generally report fast delivery and professional service, and the site offers multiple payment options with transparent contact details. HasTrust's 76/100 Trusted score reflects this overall reliability.
What complaints do Coolblue customers report?⌄
While most experiences are highly positive, a minority of shoppers consistently report delivery delays, unfulfilled orders, and difficult interactions with customer support during complex warranty or repair claims. These issues do not change Coolblue's Trusted status, but they are worth knowing before ordering.
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