Is beautyjulia.com legit?
Mostly. HasTrust rates beautyjulia.com Mixed (60/100), checked 2026-10-14: Trustpilot complaints about orders never arriving and refunds not being issued; Complaint that paid express DHL delivery (€7.50) was not delivered as express and emails went unanswered; One France Verif review alleges underfilled (51g instead of 75g) and possibly non-original Moroccanoil products.
Beautyjulia.com looks like a real, established beauty and perfume retailer, but customer service and delivery complaints are serious enough to be careful. It has been online for about six years. It lists a Spanish company tax number (CIF), a physical address, email, WhatsApp and phone, and it says it is an official distributor of its brands. Trustpilot reviews are mostly positive overall. Some buyers, however, report parcels that never arrived, slow or missing refunds, paid express delivery that was not honoured, and one claim of underfilled or possibly counterfeit hair wax. Pay by credit card so you can dispute a charge if something goes wrong.
What we measured
- ✓Domain registered 6+ years ago
- ✓On the public web since 2009 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Sectigo Limited)
Why this score?
✓ Pros
- Several contact channels: contact form, email, WhatsApp, live chat and phone hours
- Claims to be an official distributor of its brands and offers 'Try&Buy' samples
- Trustpilot rating of 3.8/5, and the company replies to reviews
- Free shipping on orders from €69 (French site); a stated 14-day withdrawal/return right
⚠ Cons
- Trustpilot complaints about orders never arriving and refunds not being issued
- Complaint that paid express DHL delivery (€7.50) was not delivered as express and emails went unanswered
- One France Verif review alleges underfilled (51g instead of 75g) and possibly non-original Moroccanoil products
- Return terms conflict: product pages promise free returns within 14 days, but the conditions of sale say the customer pays return shipping
- Company replies to complaints are generic, and at least one reviewer says nobody followed up
- WHOIS owner identity hidden behind a paid privacy service
- Several different addresses and phone numbers across sources (Lliçà de Vall, Barcelona Joan XXIII, Barcelona General Mitre; Spanish +34 and Andorran +376 numbers)
- Repeated customer reports of non-delivery and unresolved refunds
- One allegation of counterfeit or underfilled branded hair products
- ReviewXL's 'verified' write-up appears to be generic boilerplate (it mentions Dutch payment methods and Chamber of Commerce) and should not be relied on
Why switch: Large, unambiguously safe retailer for Spain and Andorra, with strong buyer protection and A-to-z refund guarantees if a parcel goes missing.
Safe option for French shoppers, with dependable delivery tracking and straightforward refunds.
Major French retailer selling perfume and beauty products, with clear consumer-protection terms.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Sectigo Limited, expires 2027-03-19 | TLS handshake from our servers | |
| Domain registration | 2020-04 (6 years old) | RDAP registry record | |
| First seen on the web | 2009 | Internet Archive | |
| Hosting | COLT - COLT Technology Services Group Limited, GB | IP and AS lookup | |
| Registrar | PDR Ltd. d/b/a PublicDomainRegistry.com | RDAP registry record | |
| DNS | cloudflare.com | Nameserver records | |
| Contact & legal pages | email, phone, CIF/NIF | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
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Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; who pays the return shipping depends on the reason for the return; refunds go back to your original payment method; you may have to pay customs duties or import taxes on delivery.
What their page says, word for word
- “La demande de retour doit être effectuée dans les 14 jours suivant votre achat.” — their page
- “Les frais d'expédition (y compris les droits de douane, taxes douanières et frais similaires) seront à la charge du client, sauf dans les cas où le retour est dû à une erreur générée par notre société.” — their page
- “Si le client ne souhaite pas que le produit soit remplacé et opte pour un remboursement, le paiement du montant correspondant au retour sera effectué de la même manière que le client a effectué le paiement.” — their page
- “Les éventuels droits de douane, taxes et autres frais similaires ne sont pas inclus dans le prix des Produits et seront, le cas échéant, à la charge de l'Utilisateur.” — their page
Read on 2026-10-14. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is beautyjulia.com legit?⌄
Mixed. HasTrust trust score: 60/100. Beautyjulia.com looks like a real, established beauty and perfume retailer, but customer service and delivery complaints are serious enough to be careful. It has been online for about six years. It lists a Spanish company tax number (CIF), a physical address, email, WhatsApp and phone, and it says it is an official distributor of its brands. Trustpilot reviews are mostly positive overall. Some buyers, however, report parcels that never arrived, slow or missing refunds, paid express delivery that was not honoured, and one claim of underfilled or possibly counterfeit hair wax. Pay by credit card so you can dispute a charge if something goes wrong.
Is beautyjulia.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the beautyjulia.com trust score?⌄
HasTrust rates beautyjulia.com 60/100 (Mixed). Unsure
What is the return policy of beautyjulia.com?⌄
Their own policy page says: you can return items within 14 days; who pays the return shipping depends on the reason for the return; refunds go back to your original payment method.
Will I pay customs fees when ordering from beautyjulia.com?⌄
Their own shipping page says you may have to pay customs duties or import taxes on delivery.
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