Is accountable.de legit?
Mostly. HasTrust rates accountable.de Mixed (60/100), checked 2026-10-21: Refund and cancellation terms are not covered in the sources; Built for freelancers and sole traders; the help center has a separate article on GmbH/UG suitability, so check before relying on it for a company; Trustpilot notes the company hasn't invited reviews recently, so reviews may not be fully representative.
Accountable.de appears to be a legitimate, well-reviewed tax and bookkeeping app for self-employed people in Germany, not a scam shop. On Trustpilot it rates about 4.5–4.6 from roughly 412–414 reviews, with about 91% five-star and only about 2% one-star. Users mainly praise its ease of use and responsive support. It lists a Berlin address and support email, offers a free tier with no card required, and takes payments through Stripe. Trustpilot notes the company hasn't invited reviews recently, and its refund terms aren't covered in the sources.
What we measured
- ✓On the public web since 2013 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Strong Trustpilot rating (about 4.5–4.6/5 from 412+ reviews), with about 91% five-star
- Reviewers consistently describe the app as intuitive and easy to use
- Support is frequently praised as fast, patient and friendly
- Free version available with no credit card required at sign-up
- Paid upgrades go through a secure Stripe payment page
- Supports German specifics such as EÜR, the Gewerbesteuererklärung and e-invoicing (XRechnung, ZUGFeRD, PEPPOL)
- Banking feature is provided via a licensed partner (Swan)
⚠ Cons
- Refund and cancellation terms are not covered in the sources
- Built for freelancers and sole traders; the help center has a separate article on GmbH/UG suitability, so check before relying on it for a company
- Trustpilot notes the company hasn't invited reviews recently, so reviews may not be fully representative
- The AI tax features carry the site's own warning that AI can be wrong
- App Store, Google Play and Reviews.io ratings are shown on Accountable's own site and were not independently confirmed in these sources
- Accountable.de's Trustpilot replies to some reviews were posted months after the reviews themselves
Why switch: Established German accounting software with a much larger Trustpilot review base; worth comparing if you need broader bookkeeping features.
Widely used German bookkeeping and invoicing tool from the established Lexware brand; a solid option to compare on features and price.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2027-01-17 | TLS handshake from our servers | |
| First seen on the web | 2013 | Internet Archive | |
| Popularity rank | #299237 on Majestic Million | Majestic Million list | before 2026-10-21 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| DNS | cloudflare.com | Nameserver records | |
| Contact & legal pages | address, VAT | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-21, 77 → 60 | HasTrust score model |
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Checked yesterday. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 30 days.
What their page says, word for word
- “Accountable bietet eine Geld-zurück-Garantie, die Sie berechtigt, innerhalb von dreißig (30) Tagen ab dem Beginn Ihres Abonnements eine Rückerstattung zu verlangen.” — their page
Read on 2026-10-21. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is accountable.de legit?⌄
Mixed. HasTrust trust score: 60/100. Accountable.de appears to be a legitimate, well-reviewed tax and bookkeeping app for self-employed people in Germany, not a scam shop. On Trustpilot it rates about 4.5–4.6 from roughly 412–414 reviews, with about 91% five-star and only about 2% one-star. Users mainly praise its ease of use and responsive support. It lists a Berlin address and support email, offers a free tier with no card required, and takes payments through Stripe. Trustpilot notes the company hasn't invited reviews recently, and its refund terms aren't covered in the sources.
Is accountable.de a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the accountable.de trust score?⌄
HasTrust rates accountable.de 60/100 (Mixed). Unsure
What is the return policy of accountable.de?⌄
Their own policy page says: you can return items within 30 days.
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