B&H Photo Video is a legitimate, highly-regarded, and long-standing electronics retailer based in New York. It is widely trusted by professionals and hobbyists alike for its extensive inventory, competitive pricing, and reliable service. Shoppers should simply be aware that returns require original packaging and that store operations, including shipping and support, are paused on Saturdays and major Jewish holidays.
Video reviews
Pros
- Highly trusted, long-established retailer with a 50-year track record.
- Extensive selection of professional photography, video, and audio equipment.
- Consistently high ratings across multiple independent consumer review platforms.
- Competitive pricing and reputable, genuine product quality.
Cons
- Return policy requires items to be in new, original condition and original packaging; restocking fees may apply if conditions are not met.
- Return shipping costs are typically the responsibility of the customer.
- Orders and customer service inquiries may be paused on Saturdays and Jewish holidays due to religious observance.
⚠ Red flags
- Some users may find the return policy strict regarding packaging requirements.
Safety signals
Third-party ratings
Facts
Better options
Why switch: Often useful for comparing prices and convenience, though B&H is specialized for professional photo/video/audio gear.
Based on 8 sources
B&H Photo Review 2026: Legit & Safe? Trust Score 82/100bhphotovideo.com Reviews | scam, legit or safe check | ScamadviserBhphotovideo.com Reviews | Scam, Legit or Safe CheckReturns & Exchanges Policy | Hassle-Free Returns at B&HB&H Photo-Video Reviews 323,315B & H Photo-Video, Pro Audio | BBB Business Profile | Better Business BureauB&H Photo-Video Reviews | Read Customer Service Reviews of www.bhphotovideo.comB&H Photo Reviews - Read 2,283 Genuine Customer Reviews | www.bhphotovideo.comBuyer reports
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