B&H Photo is a highly legitimate and widely trusted first-party retailer specializing in professional photography, video, and audio equipment. With over 50 years in business and a long-standing reputation for professional service, it is considered safe and reliable for online shopping. Shoppers should simply be aware that the store follows a religious schedule—pausing operations on Saturdays and certain Jewish holidays—and enforces a strict, time-limited return policy that requires items to be in their original, unaltered packaging.
Video reviews
Pros
- Extremely highly regarded reputation among professionals
- Wide selection of specialized photo, video, and pro-audio gear
- Long-established, legitimate family-owned business
- Helpful expert advice and professional support services
Cons
- Returns require original manufacturer packaging and are time-limited
- Return shipping costs are the customer's responsibility
- Order processing is paused on Saturdays and certain Jewish holidays
- Some customers find return processes difficult
⚠ Red flags
- Strict enforcement of return policies regarding original packaging
Safety signals
Third-party ratings
Facts
Better options
Why switch: General alternative for electronics, though B&H often specializes more in professional camera and pro-audio gear.
Based on 8 sources
B & H Photo-Video, Pro Audio | BBB Business Profile | Better Business BureauB&H Photo Video Digital Cameras, Photography, ComputersReturns & Exchanges Policy | Hassle-Free Returns at B&HB&H Photo Reviews - Read 2,283 Genuine Customer Reviews | www.bhphotovideo.comBhphotovideo.com Reviews | Scam, Legit or Safe Checkbhphotovideo.com Reviews | scam, legit or safe check | ScamadviserB&H Photo-Video Reviews | Read Customer Service Reviews of www.bhphotovideo.comB&H Photo Review 2026: Legit & Safe? Trust Score 82/100Buyer reports
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