Is Bol.com Safe to Buy From? An Honest Trust Review
HasTrust valora General tech retailers (e.g., Bol.com, Amazon) como Mixto (72/100), comprobado el 2026-06-22: Mixed experience with third-party sellers; Occasional delivery delays and logistics issues; Customer service response can be inconsistent.
¿Es bol.com fiable? → Mixto 72/100
If you're wondering is Bol.com safe to buy from, the short answer is yes: HasTrust rates it 85/100 (Trusted) as a legitimate, well-established online marketplace serving the Netherlands and Belgium. Backed by major parent company Ahold Delhaize, the platform itself is widely trusted, though the shopping experience can vary across its large network of third-party sellers. Most negative feedback concerns specific seller issues, delivery delays or customer service wait times rather than scams. Below we also answer a common shopper question — can online retailers charge for returns — and what that means when buying from marketplaces like Bol.com.
Lo que hemos comprobado nosotros mismos
¿Por qué esta puntuación?
Bol.com is a legitimate, well-established, and safe online marketplace serving the Netherlands and Belgium. While it is widely trusted and backed by a major parent company (Ahold Delhaize), the shopping experience can vary due to its large network of third-party sellers. Most negative feedback centers on specific seller issues, delivery delays, or customer service wait times rather than the platform being a scam.
Reseñas en vídeo
Pros
- Leading, well-established e-commerce platform in Benelux
- Wide product assortment
- Secure payment options and buyer protection policy
- Member of Thuiswinkel Waarborg (trusted certification)
Contras
- Mixed experience with third-party sellers
- Occasional delivery delays and logistics issues
- Customer service response can be inconsistent
- Refunds for third-party items can be slow
- Inconsistent service from third-party sellers on the marketplace platform
- Some complaints regarding late deliveries and communication with logistics partners
Mejores opciones
Por qué cambiar: Often cited as a preferred alternative for customer service and delivery reliability, especially for electronics and home goods.
A major alternative, though it faces similar mixed reviews regarding third-party sellers and logistics as Bol.com.
Lo que dicen las fuentes web (no comprobado por nosotros)
Third-party ratings
Datos
Basado en 6 fuentes
scamadviser.comatoplegal.comBol.com Reviews & Ervaringen | Online Warenhuis | ReviewNederlandBol Reviews 42.785bol.com betrouwbaar? Check meer dan reviews! - Webshopcheckerbol. - Reviews & Ervaringen💬 Pregunta sobre esta tienda
Las respuestas salen de lo que comprobamos sobre este sitio: la IA solo elige el tema, no escribe nada.
🛡️ Chequeo de seguridad
Qué deberías hacer
- Usa un método de pago con devolución de cargo (tarjeta de crédito o PayPal) — nada de transferencias ni "amigos y familia".
- Haz primero un pedido pequeño antes de confiarle uno grande.
- Busca el nombre de la tienda junto a "opiniones" o "estafa" antes de pagar.
🔍 Lo que comprobamos nosotros mismos
Cada fila es una comprobación que hizo HasTrust, con el día en que se hizo.
| Comprobación | Resultado | Cómo | Cuándo |
|---|---|---|---|
| Certificado HTTPS | Certificado caducado el 2026-07-31 — no se ha vuelto a comprobar | Handshake TLS desde nuestros servidores | antes del 2026-06-22 |
| Registro del dominio | 1997-12 (28 años de antigüedad) | Registro RDAP | antes del 2026-06-22 |
| Primera aparición en la web | 1997 | Internet Archive | antes del 2026-06-22 |
| Posición de popularidad | n.º 2423 en Majestic Million | Lista Majestic Million | antes del 2026-06-22 |
| Lista de bloqueo | No figura | Lista de bloqueo de HasTrust | |
| Historial de la puntuación | 3 puntos registrados desde 2026-06-22, 85 → 72 | Modelo de puntuación de HasTrust |
Informes de compradores
Aún no hay informes — ¿compraste aquí? Sé el primero en compartir.
Los comentarios se revisan antes de aparecer. El recuento se actualiza al instante.
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Comprobado hace 99 días. · Cómo puntuamos →
Preguntas frecuentes
¿Es General tech retailers (e.g., Bol.com, Amazon) de fiar?⌄
Mixto. Puntuación de confianza de HasTrust: 72/100. Bol.com is a legitimate, well-established, and safe online marketplace serving the Netherlands and Belgium. While it is widely trusted and backed by a major parent company (Ahold Delhaize), the shopping experience can vary due to its large network of third-party sellers. Most negative feedback centers on specific seller issues, delivery delays, or customer service wait times rather than the platform being a scam.
¿Es General tech retailers (e.g., Bol.com, Amazon) una estafa?⌄
Nuestra comprobación no encontró señales graves de estafa, pero verifica siempre el pago y el vendedor antes de pagar.
¿Cuál es la puntuación de confianza de General tech retailers (e.g., Bol.com, Amazon)?⌄
HasTrust califica a General tech retailers (e.g., Bol.com, Amazon) con 72/100 (Mixto). Unsure
Is Bol.com safe to buy from?⌄
Yes. HasTrust rates Bol.com 85/100 (Trusted). It is a legitimate, well-established online marketplace serving the Netherlands and Belgium, backed by major parent company Ahold Delhaize. Most negative feedback concerns specific third-party sellers, delivery delays or customer service wait times, not the platform being a scam.
Can online retailers charge for returns?⌄
Often, yes. Under EU consumer rules, which cover Dutch and Belgian shoppers, retailers may ask you to pay return shipping during the 14-day withdrawal period, but only if they disclosed this before purchase, and defective items must be returned at the seller's cost. Check each seller's return terms before ordering.
Why do some Bol.com reviews mention problems if it is trusted?⌄
Because Bol.com is a large marketplace with many third-party sellers, the shopping experience can vary. Most complaints center on specific seller issues, delivery delays or customer service wait times rather than the platform itself being a scam, which is why HasTrust still rates it 85/100 (Trusted).
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