Is Zulily legit?
Mostly. HasTrust rates Zulily Mixed (66/100), checked 2026-06-23: Extremely slow and unreliable shipping times; Poor customer service, including reports of invalid contact information and non-responsiveness; Restrictive return policy (mostly store credit only, return fees apply, many items non-returnable).
What we measured
Why this score?
Our own checks on zulily.com found signals both for and against it. The domain was registered 16 years ago, and it has been on the public web since 2009. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Video reviews
Pros
- Access to significant discounts on a wide variety of brands and boutique items
- Legitimate, long-standing business entity rather than a fly-by-night scam site
Cons
- Extremely slow and unreliable shipping times
- Poor customer service, including reports of invalid contact information and non-responsiveness
- Restrictive return policy (mostly store credit only, return fees apply, many items non-returnable)
- High volume of recent user complaints regarding missing, damaged, or incorrect items
- Reports of order cancellations without full refunds or issues with credit balances
- Numerous reports of non-working customer service phone numbers and email addresses
- Recent, widespread customer complaints about orders being marked fulfilled but never arriving or being significantly delayed
- Persistent difficulty in obtaining refunds for cancelled or damaged orders
Better options
Why switch: Offers similarly low prices on a wide range of goods with potentially more modern logistics and customer support structures compared to Zulily's current challenges.
Offer faster shipping, much more flexible return policies (often with full refunds rather than store credit), and more reliable customer service, which reduces the risk of being stuck with unsatisfactory or damaged items.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
Zulily Reviews | Read Customer Service Reviews of zulily.comIs Zulily Legit? What To Know Before You Shop - The Krazy Coupon LadyIs Zulily Legit? How Safe & Reliable Are They Really? (2024 Update)Read 500+ zulily Reviewsscamadviser.comgridinsoft.comZulily Reviews 1,572Zulily Shoppers Reviews 2026 – ComplaintsBoard💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Certificate expired 2026-09-07 — not re-checked since | TLS handshake from our servers | before 2026-06-23 |
| Domain registration | 2009-12 (16 years old) | RDAP registry record | before 2026-06-23 |
| First seen on the web | 2009 | Internet Archive | before 2026-06-23 |
| Popularity rank | #29748 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Contact & legal pages | returns page | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 4 recorded points since 2026-06-23, 30 → 66 | HasTrust score model |
Buyer reports
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Checked 98 days ago. · How we score →
Frequently asked
Is Zulily legit?⌄
Mixed. HasTrust trust score: 66/100. Our own checks on zulily.com found signals both for and against it. The domain was registered 16 years ago, and it has been on the public web since 2009. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Is Zulily a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the Zulily trust score?⌄
HasTrust rates Zulily 66/100 (Mixed). Unsure
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