Is Zulily Legit and Safe to Order From?
Wondering if Zulily is legit and safe to order from? HasTrust gives it a low trust score of 20/100 (High risk): while Zulily is a legitimate, long-standing business and not a technical scam, recent Zulily reviews are overwhelmingly negative. Shoppers report undelivered orders, unresponsive customer service and difficulty getting refunds, which make it a risky choice right now.
While Zulily is a legitimate, long-standing business, it is currently experiencing severe operational issues that make it a risky choice for consumers. Recent customer feedback is overwhelmingly negative, highlighting major problems with undelivered orders, unresponsive customer service, and difficulty obtaining refunds. While the site is not a scam in the technical sense, the high frequency of unresolved complaints makes it difficult to recommend.
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Pros
- High discounts on well-known brands
- Wide variety of products including boutique and designer items
Cons
- Very poor customer service with reports of unresponsive or invalid contact methods
- Significant shipping delays and orders that may never arrive
- Restrictive return policy (store credit only, return fees apply)
- Frequent reports of incorrect, damaged, or cancelled items
⚠ Red flags
- Reports of invalid or non-working customer service phone numbers and emails
- Customers claiming that refunds were not provided after store closures or order cancellations
- Extremely low ratings across multiple independent consumer review platforms
Safety signals
Third-party ratings
Facts
Better options
Why switch: These alternatives generally offer faster shipping, more transparent return policies, and easier refund processes.
These sites operate with a similar flash-sale model but may provide different brand selections or service experiences.
Based on 8 sources
Zulily Reviews | Read Customer Service Reviews of zulily.comZulily Shoppers Reviews 2026 – ComplaintsBoardRead 500+ zulily Reviewszulily.com Reviews | check if the site is a scam or legit | ScamadviserZulily.com Reviews | Scam, Legit or Safe CheckIs Zulily Legit? What To Know Before You Shop - The Krazy Coupon LadyIs Zulily Legit? How Safe & Reliable Are They Really? (2024 Update)Zulily Review 2025Buyer reports
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Frequently asked
Is zulily legit?⌄
High risk. HasTrust trust score: 20/100. While Zulily is a legitimate, long-standing business, it is currently experiencing severe operational issues that make it a risky choice for consumers. Recent customer feedback is overwhelmingly negative, highlighting major problems with undelivered orders, unresponsive customer service, and difficulty obtaining refunds. While the site is not a scam in the technical sense, the high frequency of unresolved complaints makes it difficult to recommend.
Is zulily a scam?⌄
Possible concerns from our check: Reports of invalid or non-working customer service phone numbers and emails; Customers claiming that refunds were not provided after store closures or order cancellations; Extremely low ratings across multiple independent consumer review platforms
What is the zulily trust score?⌄
HasTrust rates zulily 20/100 (High risk). Skip
Is Zulily legit and safe to order from?⌄
Zulily is a legitimate, long-standing business, not a technical scam. However, HasTrust rates it 20/100 (High risk) because recent feedback is overwhelmingly negative, citing undelivered orders, unresponsive customer service and difficulty obtaining refunds, making it a risky place to order from currently.
Is Zulily legitimate as a company?⌄
Yes, Zulily is a real, established company rather than a technical scam. Despite this, its 20/100 HasTrust score reflects severe operational issues, including a high frequency of unresolved complaints about missing orders, poor customer service and refund delays that are difficult to overlook.
What do Zulily reviews say right now?⌄
Recent Zulily reviews are overwhelmingly negative, which is why HasTrust rates it High risk at 20/100. Customers consistently report major problems with undelivered orders, unresponsive customer service and difficulty obtaining refunds, resulting in many unresolved complaints.
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