Target Competitors: Is It Trustworthy? Our Trust Review
HasTrust rates Target Mixed (73/100), checked 2026-06-23: Frequent reports of poor or difficult-to-reach online customer service; Issues with delivery delays, missing items, or receiving damaged/defective products; Negative customer experiences regarding online-exclusive promotions and gift card fulfillment.
Comparing Target competitors starts with a simple trust question, and HasTrust rates Target 90/100 (Trusted): a legitimate, long-standing, and safe major US retailer. It maintains a secure platform, offers a 90-day return policy, and has physical store locations for easy returns. That said, target.com reviews frequently flag dissatisfaction with online customer service, shipping reliability, and order fulfillment, so buyers should be prepared for hurdles if online-order issues arise.
What we measured
Why this score?
Target is a legitimate, long-standing, and safe major US retailer. While the company maintains a secure platform and offers the convenience of a 90-day return policy and physical store locations, shoppers frequently report significant dissatisfaction with online customer service, shipping reliability, and order fulfillment. It remains a reliable choice for most standard purchases, but customers should be prepared for potential hurdles if issues arise with online orders.
Video reviews
Pros
- Large, well-established US-based retailer with a physical presence for easy returns/pickups
- Generally secure website infrastructure and legitimate business operations
- Wide selection of goods including owned brands and popular name brands
- Rewards program (Target Circle/RedCard) available for savings
Cons
- Frequent reports of poor or difficult-to-reach online customer service
- Issues with delivery delays, missing items, or receiving damaged/defective products
- Negative customer experiences regarding online-exclusive promotions and gift card fulfillment
- Reports of inconsistent in-store and online shopping experiences
- Reports of deceptive or inconsistent online pricing practices
- Multiple consumer reports of unresolved issues with online order fulfillment and customer service communication
Better options
Why switch: Some customers find Walmart to have lower prices on comparable household goods and groceries.
May offer more consistent online customer service and reliable shipping experiences for certain product categories.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
Target Corporation | BBB Business Profile | Better Business Bureaugridinsoft.comatoplegal.comReturns : Help : TargetTarget Reviews | Read Customer Service Reviews of www.target.comTarget Reviews 4,001Target Stores Reviews: Written By CustomersTarget Corporation | BBB Reviews | Better Business Bureau💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — GlobalSign nv-sa, expires 2026-10-06 | TLS handshake from our servers | before 2026-06-23 |
| Domain registration | 1997-01 (29 years old) | RDAP registry record | before 2026-06-23 |
| First seen on the web | 1996 | Internet Archive | before 2026-06-23 |
| Popularity rank | #926 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Contact & legal pages | Nothing stated on the pages we read | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 4 recorded points since 2026-06-23, 90 → 73 | HasTrust score model |
Buyer reports
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Checked 98 days ago. · How we score →
Frequently asked
Is Target legit?⌄
Mixed. HasTrust trust score: 73/100. Target is a legitimate, long-standing, and safe major US retailer. While the company maintains a secure platform and offers the convenience of a 90-day return policy and physical store locations, shoppers frequently report significant dissatisfaction with online customer service, shipping reliability, and order fulfillment. It remains a reliable choice for most standard purchases, but customers should be prepared for potential hurdles if issues arise with online orders.
Is Target a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the Target trust score?⌄
HasTrust rates Target 73/100 (Mixed). Unsure
How does Target rank against its competitors on trust?⌄
HasTrust rates Target 90/100 (Trusted), a legitimate, long-standing, and safe major US retailer. It runs a secure platform with a 90-day return policy and physical stores, though shoppers often report issues with online customer service, shipping, and order fulfillment.
Are Walmart and Target competitors?⌄
Yes, they are both major US retailers competing for similar shoppers. This page assesses Target specifically: HasTrust scores it 90/100 (Trusted), a safe, legitimate retailer that remains a reliable choice for most standard purchases despite some online-order complaints.
What do target.com reviews say about buying online?⌄
Reviews frequently report significant dissatisfaction with online customer service, shipping reliability, and order fulfillment. Even so, HasTrust rates Target 90/100 (Trusted) and a reliable choice for most standard purchases, provided you're prepared for potential hurdles if issues arise.
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