Target.com is a legitimate and safe website operated by a major, established US retailer. While it is highly trustworthy for shopping and offers convenient services like in-store returns, customers frequently report frustrations with online order fulfillment and poor customer service experiences. It remains a reliable option, but users should be prepared for potential service hiccups and monitor their orders closely.
Video reviews
Pros
- Legitimate, established, and publicly traded company (NYSE: TGT).
- Convenient omnichannel shopping with options for in-store returns, curbside pickup, and same-day delivery.
- Offers a wide variety of household goods, groceries, and apparel including popular brands and Target-owned labels.
- Generous 90-day standard return window.
Cons
- Significant customer service complaints, particularly regarding long wait times and unhelpful representatives.
- Reports of online order issues including missing items, delayed deliveries, and unfulfilled stock.
- Mixed reports regarding the resolution of disputes and promotional offers.
⚠ Red flags
- High volume of negative customer service feedback across third-party platforms.
- Consistent recurring reports of order fulfillment issues and promotional offer discrepancies.
Safety signals
Third-party ratings
Facts
Better options
Why switch: Some users find it to have more competitive pricing on general merchandise compared to Target.
Frequently cited as a dominant online retailer with a wider selection and typically more robust online fulfillment logistics.
Based on 8 sources
Target Reviews | Read Customer Service Reviews of www.target.comTarget Reviews 4,001Target.com Reviews and Reputation (95/100 Trust Score)Is target.com Safe? Security Scan Report | PCriskTarget Corporation | BBB Business Profile | Better Business BureauReturns : Help : TargetTarget Review 2026: Legit & Safe? Trust Score 87/100Target Stores Reviews: Written By CustomersBuyer reports
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