Is quince.com worth it?
Mostly. HasTrust rates quince.com Mixed (60/100), checked 2026-10-30: Ships only within the US and Canada, so the gift card is less useful for recipients elsewhere; A Reddit user reported unauthorized gift card purchases on their hacked account and unhelpful support; Trustpilot shows the company hasn't replied to negative reviews.
A $100 Quince gift card bought directly on quince.com looks like a safe purchase from an established, well-reviewed retailer. Thousands of Trustpilot reviewers rate the store highly for quality, free shipping and easy returns, and the site lists phone, text and chat support. The main concern is one Reddit report of a compromised account being used to buy gift cards, with the user saying they got poor answers from support. Use a strong, unique password on your Quince account. Remember that Quince only ships to the US and Canada, so the recipient needs to live there.
What we measured
- ✓Domain registered 28+ years ago
- ✓On the public web since 2000 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
Why this score?
✅ Best price we've tracked ($100) — good time to buy.
Price last checked 1h ago
✓ Pros
- Very strong Trustpilot ratings (4.7–4.8) across nearly 5,000 reviews, with about 91% five-star
- Reviewers praise product quality, fast shipping and helpful customer service
- Standard shipping is always free, and the site advertises easy returns for 365 days
- Multiple support channels: chat and text daily 8am–8pm ET, phone Mon–Fri 9am–5pm ET
⚠ Cons
- Ships only within the US and Canada, so the gift card is less useful for recipients elsewhere
- A Reddit user reported unauthorized gift card purchases on their hacked account and unhelpful support
- Trustpilot shows the company hasn't replied to negative reviews
- Some reviewers mention duplicate or missing items and a glitchy website and app
- Final sale, customized and some other categories are not returnable, and some items carry a $35 restocking fee
- One user reported account compromise used for gift card purchases; protect your Quince account with a strong, unique password
- Quince is unrelated to Quince & Co. (the yarn company); make sure you are on the official quince.com domain
Why switch: Usable on a much wider product range if you're unsure the recipient wants Quince-style goods.
What web sources say (not checked by us)
Third-party ratings
Facts
Specs
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-03-31 | TLS handshake from our servers | |
| Domain registration | 1998-03 (28 years old) | RDAP registry record | |
| First seen on the web | 2000 | Internet Archive | |
| Popularity rank | #43784 on Majestic Million | Majestic Million list | before 2026-10-30 |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | |
| Registrar | Squarespace Domains II LLC | RDAP registry record | |
| DNS | awsdns-53.co.uk | Nameserver records | |
| Contact & legal pages | email, phone, returns page (365 days) | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Price tracking | 2 observations since 2026-10-30 | Our price scraper |
Buyer reports
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Checked 1h ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 365 days; return shipping is free.
What their page says, word for word
- “Most items can be returned for free for a full refund or exchange within 365 days of delivery date.” — their page
- “Most items can be returned for free for a full refund or exchange within 365 days of delivery date.” — their page
Read on 2026-10-02. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is quince.com legit?⌄
Mixed. HasTrust trust score: 60/100. A $100 Quince gift card bought directly on quince.com looks like a safe purchase from an established, well-reviewed retailer. Thousands of Trustpilot reviewers rate the store highly for quality, free shipping and easy returns, and the site lists phone, text and chat support. The main concern is one Reddit report of a compromised account being used to buy gift cards, with the user saying they got poor answers from support. Use a strong, unique password on your Quince account. Remember that Quince only ships to the US and Canada, so the recipient needs to live there.
Is quince.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the quince.com trust score?⌄
HasTrust rates quince.com 60/100 (Mixed). Unsure
What is the return policy of quince.com?⌄
Their own policy page says: you can return items within 365 days; return shipping is free.
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