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Is marrinergroup.com.au legit?

Mostly. HasTrust rates marrinergroup.com.au Mixed (60/100), checked 2026-10-14: No refunds or exchanges for changes in your personal circumstances or for external events such as bad weather; Understudies or temporary substitute performers do not entitle you to a refund; Shows, dates, seating and line-ups may be changed by the organiser.

marrinergroup.com.aumarrinergroup.com.au
60/ 100
Mixed🛒 Shop🔗 https://marrinergroup.com.au/checkout
Unsure

This looks like the genuine ticketing checkout of Marriner Group, a Melbourne theatre operator selling tickets to major productions such as Mrs. Doubtfire, The Book of Mormon and The Australian Ballet. Its published Conditions of Sale follow the Live Performance Australia Ticketing Code of Practice. They also preserve your Australian Consumer Law rights and promise refunds for cancelled events. The site lists a phone number, email and opening hours. However, the sources include no independent customer reviews, scam-checker results or domain-age data. Tickets are not refundable if your own plans change.

What we measured

  • ✓On the public web since 2011 (Internet Archive)
  • ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
Starting point (no evidence either way)50
On the public web 10+ years+7
Among the most-visited sites (rank #769403)+4
States a postal address+1
States a contact email+1
States a phone number+1
Trusted needs proof of who runs the site or buyers' trust−4
Trust score60
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✓ Pros

  • States that it operates under the Live Performance Australia Ticketing Code of Practice
  • Refund entitlement if an event is cancelled, and a refund option if it is rescheduled or significantly relocated
  • Explicitly preserves your rights under Australian Consumer Law
  • Escalation path for complaints to the LPA Complaints Officer
  • Detailed privacy policy, last updated 24 July 2026
  • Sells tickets to well-known productions, and is listed on a local Melbourne guide as a theatre operator

⚠ Cons

  • No refunds or exchanges for changes in your personal circumstances or for external events such as bad weather
  • Understudies or temporary substitute performers do not entitle you to a refund
  • Shows, dates, seating and line-ups may be changed by the organiser
  • The sources contain no independent customer reviews of the ticketing experience
  • No third-party review scores or scam-checker results for this domain were found in the sources
  • Strict no-refund policy for change of mind; check that the event date suits you before paying

What web sources say (not checked by us)

+Stated refund/cancellation policy
+Adheres to industry code (LPA Ticketing Code)
+External complaint escalation route
+Privacy policy published
+Established business
?Found on scam-report sites
?Independent customer reviews
?Domain age
?Secure payment options

Facts

Connection Valid HTTPS certificate
Certificate valid until 2026-11-25 (42 days) · Let's Encrypt
From web sources
Business type: Theatre and live-event ticket seller (Melbourne)
Industry code: Live Performance Australia Ticketing Code of Practice
Customer service phone: 1300 11 10 11
Customer service email: [email protected]
Service hours: Mon–Fri 9am–5pm; weekends from 1.5 hours before a performance
Refund on cancelled event: Yes, per the Code and applicable law
Change-of-mind refund: No
Privacy policy last updated: 24 July 2026
HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

💬 Ask about this shop

Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.

🛡️ Site safety check

–Domain age unknown
✓Valid HTTPS encryption (certificate by Let's Encrypt)
✓On the public web since 2011 (Internet Archive)
✓Among the ~1M most-visited sites on the web (Majestic Million #653969)
–Hosted by CLOUDFLARENET - Cloudflare, Inc., US — servers registered in US.
–Domain registered via Synergy Wholesale Accreditations Pty Ltd.
–DNS managed by cloudflare.com.
✓The site states contact details: email, phone, address
–No returns page found on the pages we read

What you should do

  • Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
  • Place a small first order before trusting it with a big one.
  • Search the shop's name plus "reviews" or "scam" for recent experiences before paying.

🔍 What we checked ourselves

Each row is a check HasTrust ran, and the day it ran.

CheckWhat we foundHowWhen
HTTPS certificateValid — Let's Encrypt, expires 2026-11-25TLS handshake from our servers
First seen on the web2011Internet Archive
Popularity rank#653969 on Majestic MillionMajestic Million listbefore 2026-10-14
HostingCLOUDFLARENET - Cloudflare, Inc., USIP and AS lookup
RegistrarSynergy Wholesale Accreditations Pty LtdRDAP registry record
DNScloudflare.comNameserver records
Contact & legal pagesemail, phone, addressRead from the site's own pages
BlocklistNot listedHasTrust blocklist
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Shop policy, from their own pages

Their own policy page says: refunds go back to your original payment method.

What their page says, word for word
  • “Where an event is cancelled and you are entitled to a refund, we will attempt to process that refund to the payment method used for the original purchase without requiring you to submit a request, unless you have accepted an exchange.” — their page

Read on 2026-10-14. This is what the shop states about itself, not a promise from us; we only show what we found on their page.

Frequently asked

Is marrinergroup.com.au legit?⌄

Mixed. HasTrust trust score: 60/100. This looks like the genuine ticketing checkout of Marriner Group, a Melbourne theatre operator selling tickets to major productions such as Mrs. Doubtfire, The Book of Mormon and The Australian Ballet. Its published Conditions of Sale follow the Live Performance Australia Ticketing Code of Practice. They also preserve your Australian Consumer Law rights and promise refunds for cancelled events. The site lists a phone number, email and opening hours. However, the sources include no independent customer reviews, scam-checker results or domain-age data. Tickets are not refundable if your own plans change.

Is marrinergroup.com.au a scam?⌄

Our check surfaced no major scam signals — still verify payment and seller details before you pay.

What is the marrinergroup.com.au trust score?⌄

HasTrust rates marrinergroup.com.au 60/100 (Mixed). Unsure

What is the return policy of marrinergroup.com.au?⌄

Their own policy page says: refunds go back to your original payment method.

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