Is youget.pt legit?
Mostly. HasTrust rates youget.pt Mixed (58/100), checked 2026-10-15: Several reviews describe defective or damaged appliances followed by difficult refund disputes; One review reports a different, cheaper washing machine model was delivered than the one ordered; Reports of cancelled orders and refunds delayed while money was held.
You Get (youget.pt) appears to be a legitimate, established Portuguese electronics retailer rather than a scam site. It is run by Fun Display, Lda., says it was founded in 2005, lists physical locations in Leiria and Caldas da Rainha, and holds a 4.5 TrustScore from roughly 3,000 Trustpilot reviews. The company also replies to all negative reviews there. The main concern is a group of serious complaints about defective or wrong appliances and slow refunds or cancellations, several of them from orders placed through marketplaces such as Amazon and MediaMarkt.
What we measured
- ✓On the public web since 2019 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Operating since 2005 under Fun Display, Lda., with physical stores in Leiria and Caldas da Rainha listed on LinkedIn
- Large, mostly positive Trustpilot profile (about 3,000 reviews, TrustScore 4.5)
- Trustpilot shows it replied to 100% of negative reviews, typically within 24 hours
- Clear contact details: phone +351 244 001 251 and [email protected]
- Documented return, exchange and warranty process through the customer account
- Lists familiar payment options, including Klarna and PayPal
- Reviewers frequently praise fast delivery and competitive prices
- Has an in-house repair and technical centre
⚠ Cons
- Several reviews describe defective or damaged appliances followed by difficult refund disputes
- One review reports a different, cheaper washing machine model was delivered than the one ordered
- Reports of cancelled orders and refunds delayed while money was held
- Physical stores cannot be called directly; all calls go to a central customer service line
- Returns must be inspected and approved before a refund, which can take a while, especially for pickups elsewhere in the EU
- Multiple Trustpilot complaints about refund delays and handling of defective large appliances, some escalated to EU and Portuguese consumer authorities
- Complaints cluster around orders placed through third-party marketplaces (Amazon, MediaMarkt)
- The small RatingFacts profile (4.97/5 from 33 reviews) contains low-quality, nonsensical entries, so it adds little evidence either way
- Trustpilot profile is claimed with a paid subscription and many reviews are invited, which may skew the rating upward
Why switch: A large, reputable retailer serving the Iberian market. It is a safe fallback if you prefer a big platform's buyer protection, especially for expensive appliances. Check that the item is sold by Amazon itself rather than a third-party seller.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-12-07 | TLS handshake from our servers | |
| First seen on the web | 2019 | Internet Archive | |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| DNS | cloudflare.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
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Checked 7 days ago. · How we score →
Frequently asked
Is youget.pt legit?⌄
Mixed. HasTrust trust score: 58/100. You Get (youget.pt) appears to be a legitimate, established Portuguese electronics retailer rather than a scam site. It is run by Fun Display, Lda., says it was founded in 2005, lists physical locations in Leiria and Caldas da Rainha, and holds a 4.5 TrustScore from roughly 3,000 Trustpilot reviews. The company also replies to all negative reviews there. The main concern is a group of serious complaints about defective or wrong appliances and slow refunds or cancellations, several of them from orders placed through marketplaces such as Amazon and MediaMarkt.
Is youget.pt a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the youget.pt trust score?⌄
HasTrust rates youget.pt 58/100 (Mixed). Unsure
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