Is upway.es legit?
Mostly. HasTrust rates upway.es Mixed (57/100), checked 2026-10-15: Accepted payment methods are not listed in the sources; Domain age of upway.es and its Spain-specific contact details are not confirmed in the sources; Buy-back service with a 14-day firm offer and payment within 24 hours.
upway.es appears to be a legitimate Spanish storefront of Upway, an established seller of refurbished e-bikes. Its main Trustpilot profile has around 19,000 reviews at 4.6/5, with frequent praise for well-packed bikes that match their listings and quick buy-back payouts. The Spanish site states a 14-day return window, a 2-year legal warranty and free delivery to mainland Spain.
What we measured
- ✓On the public web since 2021 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Buy-back service with a 14-day firm offer and payment within 24 hours
⚠ Cons
- Accepted payment methods are not listed in the sources
- Domain age of upway.es and its Spain-specific contact details are not confirmed in the sources
Why switch: A large Spanish-market retailer for buying a new e-bike with Amazon's return process, if you prefer new over refurbished.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-12-02 | TLS handshake from our servers | |
| First seen on the web | 2021 | Internet Archive | |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US, CA | IP and AS lookup | |
| DNS | domaincontrol.com | Nameserver records | |
| Contact & legal pages | email, address, returns page (14 days) | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-10-15, 57 → 57 | HasTrust score model |
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Checked 9 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method; standard delivery takes 4–10 days.
What their page says, word for word
- “El plazo permitido para devoluciones es de 14 días.” — their page
- “Si se aprueba, su reembolso será procesado y su tarjeta de crédito o método de pago original será acreditado automáticamente en unos días.” — their page
- “La entrega estándar (entre 4 y 10 días), y el envío es gratis.” — their page
Read on 2026-10-15. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is upway.es legit?⌄
Mixed. HasTrust trust score: 57/100. upway.es appears to be a legitimate Spanish storefront of Upway, an established seller of refurbished e-bikes. Its main Trustpilot profile has around 19,000 reviews at 4.6/5, with frequent praise for well-packed bikes that match their listings and quick buy-back payouts. The Spanish site states a 14-day return window, a 2-year legal warranty and free delivery to mainland Spain.
Is upway.es a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the upway.es trust score?⌄
HasTrust rates upway.es 57/100 (Mixed). Unsure
What is the return policy of upway.es?⌄
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
How long does delivery from upway.es take?⌄
Their own shipping page says standard delivery takes 4–10 days.
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