Is ubuntu.com legit?
Yes. HasTrust rates ubuntu.com Trusted (89/100), checked 2026-10-15: Official site of Canonical Ltd., which owns the Ubuntu and Canonical trademarks; Ubuntu is always free to download and use, with five years of free security updates; Clear contact routes: a sales contact form promising a reply within one working day, plus privacy and legal pages.
ubuntu.com looks like the genuine, long-established official site for the Ubuntu Linux operating system, run by Canonical Ltd. One independent checker describes a domain over 21 years old, held at a reputable registrar, with strong security and clean blacklist results. Ubuntu itself is free to download and use, and paid support (Ubuntu Pro) is sold through the official shop. User reviews are mixed, with middling Trustpilot ratings, and newcomers from Windows may face a steep learning curve.
What we measured
- ✓Domain registered 22+ years ago
- ✓On the public web since 2002 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
- ✓Operator named on the site: CANONICAL LIMITED, an active UK company (Companies House 05276648)
Why this score?
✓ Pros
- Official site of Canonical Ltd., which owns the Ubuntu and Canonical trademarks
- Ubuntu is always free to download and use, with five years of free security updates
- Clear contact routes: a sales contact form promising a reply within one working day, plus privacy and legal pages
- Free community support options (Ask Ubuntu, Discourse, help docs) and paid professional support via Ubuntu Pro
⚠ Cons
- Mixed user satisfaction on Trustpilot, around 3.5/5 from about 73 reviews
- Knoji shopper ratings average only 2.3 stars from 33 ratings
- Steep learning curve for beginners coming from Windows, especially when configuring security through the terminal
- verified.fyi reported unusually close expiry dates for the domain and SSL certificate when it checked in April 2026. This is likely administrative, but it is worth noting.
- Review scores differ between sources (Trustpilot pages show 3.5/5 and a 4-star rating, while verified.fyi cites 2.8/5). This suggests mixed satisfaction with support and services.
- Get installer images only from the official ubuntu.com download pages, since Canonical describes its images as official and unmodified.
Why switch: A popular free Linux desktop that some Windows switchers find more familiar. It is worth comparing if Ubuntu's learning curve is a concern.
A well-known free Linux distribution and an alternative for users who want a different desktop or community ecosystem.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-12-15 | TLS handshake from our servers | |
| Domain registration | 2004-05 (22 years old) | RDAP registry record | |
| First seen on the web | 2002 | Internet Archive | |
| Popularity rank | #311 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | CANONICAL-AS - Canonical Group Limited, GB | IP and AS lookup | |
| Registrar | MarkMonitor Inc. | RDAP registry record | |
| DNS | canonical.com | Nameserver records | |
| Contact & legal pages | Read from the site's own pages | ||
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-15, 99 → 89 | HasTrust score model |
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Frequently asked
Is ubuntu.com legit?⌄
Trusted. HasTrust trust score: 89/100. ubuntu.com looks like the genuine, long-established official site for the Ubuntu Linux operating system, run by Canonical Ltd. One independent checker describes a domain over 21 years old, held at a reputable registrar, with strong security and clean blacklist results. Ubuntu itself is free to download and use, and paid support (Ubuntu Pro) is sold through the official shop. User reviews are mixed, with middling Trustpilot ratings, and newcomers from Windows may face a steep learning curve.
Is ubuntu.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the ubuntu.com trust score?⌄
HasTrust rates ubuntu.com 89/100 (Trusted). Buy
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