Is tiendapadelpoint.com legit?
Mostly. HasTrust rates tiendapadelpoint.com Mixed (60/100), checked 2026-10-15: Return shipping costs (€4.90–€10.90 in Spain/Portugal) are deducted from refunds; Outlet and promotional items may have stricter or different return conditions; International buyers pay customs and import charges, and shipping costs are non-refundable if a parcel is refused or not collected.
Tiendapadelpoint.com looks like a real, established Spanish padel retailer. Its claimed Trustpilot profile shows thousands of reviews averaging about 4.5/5, with most ratings at 5 stars. It lists a physical address in La Nucía, Spain, plus a phone number, a support email and a written returns policy. There are real complaints, though. Some buyers report lost or undelivered orders and slow email replies. One reviewer says the shop threatened legal action over a negative review. Paying by credit card or PayPal adds protection if anything goes wrong.
What we measured
- ✓Domain registered 14+ years ago
- ✓On the public web since 2012 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Large Trustpilot review base (about 2,900 reviews) with a 4.5/5 TrustScore and about 88% 5-star ratings
- Clear contact details: address in La Nucía, Spain, phone +34 622 129090, email [email protected]
- Written return policy: 14 days, with the shop covering costs for defective items or shipping errors
- Replies to 96–99% of negative Trustpilot reviews, typically within 24–48 hours
- Free shipping in Spain and Portugal from €49; EU delivery usually 2–5 days
- A reviewer reports a lost racket was replaced with a more expensive model plus a gift
⚠ Cons
- Return shipping costs (€4.90–€10.90 in Spain/Portugal) are deducted from refunds
- Outlet and promotional items may have stricter or different return conditions
- International buyers pay customs and import charges, and shipping costs are non-refundable if a parcel is refused or not collected
- About 5–11% of Trustpilot reviews are 1-star, citing slow replies and delivery problems
- Small company (about 6 employees per Tracxn)
- A Trustpilot reviewer alleges the shop threatened a large legal claim over a negative review before refunding
- A reviewer reports an order not received and no refund after weeks, with a bank (Revolut) dispute involved
- The shop's replies sometimes question whether negative reviewers are real customers
- Website owner identity reportedly hidden behind a privacy service (per a coupon/review aggregator)
- Several 'most trusted' and 'reliable store' pages are the shop's own marketing, not independent evidence
Why switch: A large Spanish-market retailer with A-to-z buyer protection and easy returns, useful if you want maximum purchase protection on padel gear.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-12-18 | TLS handshake from our servers | |
| Domain registration | 2011-11 (14 years old) | RDAP registry record | |
| First seen on the web | 2012 | Internet Archive | |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| Registrar | IONOS SE | RDAP registry record | |
| DNS | cloudflare.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
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Checked 9 days ago. · How we score →
Frequently asked
Is tiendapadelpoint.com legit?⌄
Mixed. HasTrust trust score: 60/100. Tiendapadelpoint.com looks like a real, established Spanish padel retailer. Its claimed Trustpilot profile shows thousands of reviews averaging about 4.5/5, with most ratings at 5 stars. It lists a physical address in La Nucía, Spain, plus a phone number, a support email and a written returns policy. There are real complaints, though. Some buyers report lost or undelivered orders and slow email replies. One reviewer says the shop threatened legal action over a negative review. Paying by credit card or PayPal adds protection if anything goes wrong.
Is tiendapadelpoint.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the tiendapadelpoint.com trust score?⌄
HasTrust rates tiendapadelpoint.com 60/100 (Mixed). Unsure
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