Is smellfresh.ch legit?
Mostly. HasTrust rates smellfresh.ch Mixed (57/100), checked 2026-10-12: No phone number listed, only email; Refunds are 'generally' issued as store credit, minus shipping and transaction fees, rather than back to your original payment method; Products from an external warehouse take about 14–25 working days to arrive.
Our own checks found no measured risk signal for smellfresh.ch: nothing we measured on the site counts against it. It has been on the public web since 2024. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
What we measured
- ✓On the public web since 2024 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Contact email and stated office hours (Mon–Fri, 8–17)
- Pay-on-invoice and PayPal are available, so you can avoid paying upfront or keep buyer protection
- Stated 14-day right of withdrawal
⚠ Cons
- No phone number listed, only email
- Refunds are 'generally' issued as store credit, minus shipping and transaction fees, rather than back to your original payment method
- Products from an external warehouse take about 14–25 working days to arrive
- The 14–25 working-day delivery from an 'external warehouse' is a pattern common with dropshipping
- The 'Zertifizierter Schweizer Online Shop' claim does not name a certifier and could not be verified
Why switch: A large Swiss online retailer to compare against if you would rather buy similar items from a well-known shop. Its prices and stock were not checked here.
What web sources say (not checked by us)
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2027-01-03 | TLS handshake from our servers | |
| First seen on the web | 2024 | Internet Archive | |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US, CA | IP and AS lookup | |
| DNS | hostpoint.ch | Nameserver records | |
| Contact & legal pages | email, address, returns page | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-12, 54 → 57 | HasTrust score model |
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Checked 10 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you pay the return shipping; standard delivery (Schweiz) takes 3–5 business days.
What their page says, word for word
- “Bitte beachte, dass wir keine Kosten für Rücksendungen übernehmen. Das bedeutet, dass du die Kosten für den Rückversand selbst tragen musst.” — their page
- “Die Lieferzeit beträgt, sofern beim Angebot nicht anders angegeben, ca. 3–5 Werktage für Produkte, die aus unserem Schweizer Lager versendet werden.” — their page
Read on 2026-10-12. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is smellfresh.ch legit?⌄
Mixed. HasTrust trust score: 57/100. Our own checks found no measured risk signal for smellfresh.ch: nothing we measured on the site counts against it. It has been on the public web since 2024. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Is smellfresh.ch a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the smellfresh.ch trust score?⌄
HasTrust rates smellfresh.ch 57/100 (Mixed). Unsure
What is the return policy of smellfresh.ch?⌄
Their own policy page says: you pay the return shipping.
How long does delivery from smellfresh.ch take?⌄
Their own shipping page says standard delivery (Schweiz) takes 3–5 business days.
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