Is rueducommerce.fr legit?
Mostly. HasTrust rates rueducommerce.fr Mixed (60/100), checked 2026-10-15: Mixed review sentiment, with Trustpilot around 3.4–3.9/5 from 5,000+ reviews; Recurring complaints about slow refunds, often weeks; Customer service described as hard to reach or unhelpful in many reviews.
Rue du Commerce is a real, long-running French electronics and home retailer, not a scam site. It was founded in 1999, its domain is about 27 years old, and security scanners found no malware or phishing. Customer experiences are mixed, though. Trustpilot reviews (around 3.4–3.9 out of 5 across thousands) often mention slow refunds, delivery delays and hard-to-reach customer service. Much of the catalogue comes from third-party marketplace sellers, and some are based abroad or have weak ratings, so check who the seller is before you pay.
What we measured
- ✓Domain registered 27+ years ago
- ✓On the public web since 1999 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Large catalogue of high-tech, gaming, appliance and garden products, with free delivery from €19
- Claimed Trustpilot profile that replies to 98–100% of negative reviews, typically within 24 hours
- Formal dispute route: buyers can escalate to Rue du Commerce if a marketplace seller doesn't resolve an issue
- Pay-in-instalments option via Alma
⚠ Cons
- Mixed review sentiment, with Trustpilot around 3.4–3.9/5 from 5,000+ reviews
- Recurring complaints about slow refunds, often weeks
- Customer service described as hard to reach or unhelpful in many reviews
- Delivery complaints, including an item advertised as 3-day delivery that would ship from China in about 2 weeks
- Quality and service vary by third-party marketplace seller
- Many products are sold by third-party marketplace sellers, some based outside France (e.g. Cyprus) and using free webmail contact addresses
- One marketplace seller lists a Paris address but a +86 (China) phone number, holds a 2/10 rating, and has a review alleging a refurbished item was sold as new
- Repeated reviewer reports of delayed reimbursements and unanswered emails
- Automated scan noted no complaint contact found and non-public domain ownership details
Why switch: Large French-market retailer for electronics and home goods. Lets you choose items sold and shipped directly by Amazon rather than by third-party sellers.
Major French electronics retailer with physical stores, useful if you want in-person after-sales support.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-12-23 | TLS handshake from our servers | |
| Domain registration | 1999-05 (27 years old) | RDAP registry record | |
| First seen on the web | 1999 | Internet Archive | |
| Popularity rank | #34525 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | IDDQD-AS - IDDQD-AS, FR | IP and AS lookup | |
| Registrar | ORDIPAT | RDAP registry record | |
| DNS | groupe-ldlc.com | Nameserver records | |
| Contact & legal pages | returns page | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is rueducommerce.fr legit?⌄
Mixed. HasTrust trust score: 60/100. Rue du Commerce is a real, long-running French electronics and home retailer, not a scam site. It was founded in 1999, its domain is about 27 years old, and security scanners found no malware or phishing. Customer experiences are mixed, though. Trustpilot reviews (around 3.4–3.9 out of 5 across thousands) often mention slow refunds, delivery delays and hard-to-reach customer service. Much of the catalogue comes from third-party marketplace sellers, and some are based abroad or have weak ratings, so check who the seller is before you pay.
Is rueducommerce.fr a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the rueducommerce.fr trust score?⌄
HasTrust rates rueducommerce.fr 60/100 (Mixed). Unsure
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