Is rebuy.de Legit?
HasTrust rates rebuy.de Trusted (86/100), checked 2026-10-15: Large review base with a high Trustpilot score (4.5/5, ~48K reviews); Trusted Shops rating of about 4.5/5 from 200,000+ reviews, as displayed on its product pages; 3-year rebuy warranty on electronics, with repair or replacement.
Is rebuy.de legit? Our check rates it as trusted: it is a long-running Berlin-registered shop for used and refurbished electronics and media, with a full legal imprint, a 3-year warranty on electronics and strong Trustpilot ratings. The main complaints are about selling devices to rebuy, such as lost parcels or rejected payouts, and slow handling of some warranty claims.
rebuy.de appears to be a legitimate, long-running German shop for used and refurbished electronics and media. It has a full legal imprint with a registered Berlin company, and its own pages advertise a 3-year warranty on electronics and a 3-week right of withdrawal. Trustpilot rates it highly across roughly 48,000 reviews, and customers praise fast delivery, fair prices and good item condition. The main concern is a 12% share of 1-star reviews, mostly about disputes when selling devices to rebuy, such as lost parcels or rejected payouts, and slow handling of some warranty claims.
What we measured
- ✓On the public web since 2003 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
- ✓Displays the Trusted Shops trust seal — issuer certificate names this shop, verified automatically
Why this score?
✓ Pros
- Large review base with a high Trustpilot score (4.5/5, ~48K reviews)
- Trusted Shops rating of about 4.5/5 from 200,000+ reviews, as displayed on its product pages
- 3-year rebuy warranty on electronics, with repair or replacement
- 3-week right of withdrawal on purchases
- Sellers can have items returned free of charge if they reject the final offer
- Fully registered German company with a complete imprint, phone and email
- Replies to about 96–98% of negative Trustpilot reviews, typically within 24 hours
⚠ Cons
- About 12% of Trustpilot reviews are 1-star
- Complaints about disputes over device serial numbers on warranty returns
- Some sellers report lost parcels and denied payouts after long investigations
- Reports of first-line support initially refusing battery-related claims, later resolved
- Some reviews mention slow refunds after cancelled orders
- A notable minority of reviews describe payout disputes when selling devices to rebuy (lost parcels, documents rejected)
- Some buyers report warranty claims rejected over serial-number mismatches
- Some reviewers say battery-life complaints on refurbished phones were only resolved after escalation
- Rebuy says on Trustpilot that it may use AI-assisted replies
Why switch: Refurbished-phone specialist also rated about 4.3 on Trustpilot (53K reviews); worth comparing prices for iPhones.
A large, established German retailer to compare refurbished or new electronics prices against.
Alternative for selling used devices, rated about 4.3 on Trustpilot (9K reviews); compare its offer before selling to rebuy.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-04-06 | TLS handshake from our servers | |
| First seen on the web | 2003 | Internet Archive | |
| Popularity rank | #124101 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | |
| DNS | awsdns-35.org | Nameserver records | |
| Contact & legal pages | returns page | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-15, 69 → 86 | HasTrust score model |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 7 days ago. · How we score →
Frequently asked
Is rebuy.de legit?⌄
Trusted. HasTrust trust score: 86/100. rebuy.de appears to be a legitimate, long-running German shop for used and refurbished electronics and media. It has a full legal imprint with a registered Berlin company, and its own pages advertise a 3-year warranty on electronics and a 3-week right of withdrawal. Trustpilot rates it highly across roughly 48,000 reviews, and customers praise fast delivery, fair prices and good item condition. The main concern is a 12% share of 1-star reviews, mostly about disputes when selling devices to rebuy, such as lost parcels or rejected payouts, and slow handling of some warranty claims.
Is rebuy.de a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the rebuy.de trust score?⌄
HasTrust rates rebuy.de 86/100 (Trusted). Buy
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
Show your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
Same badge, added by a small script. Use this one if you want your HasTrust dashboard to show which of your pages the badge is actually seen on. It never reads your customers' data — only the page path, without the query string.
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.