Is mytyles.com legit?
Mostly. HasTrust rates mytyles.com Mixed (60/100), checked 2026-10-24: No returns, exchanges or cancellations under general circumstances; Exchange only if the wrong item is delivered and the complaint is judged genuine; No installation service.
MyTyles appears to be a real, established Bengaluru tile retailer rather than a fly-by-night shop. It names a registered company (Khus Online Solutions Pvt Ltd) with GST and CIN numbers, a physical showroom and warehouse address, a phone number and an email, and it has a large Instagram following. The main weakness is that almost all the positive evidence, including the 4.8 Google rating, comes from MyTyles' own pages. The biggest practical concern is its strict policy: no returns, exchanges or cancellations, except when the wrong item is delivered. Choose carefully, ideally after seeing tiles at the showroom.
What we measured
- ✓Domain registered 11+ years ago
- ✓On the public web since 2016 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
Why this score?
✓ Pros
- Registered Indian company with published GST and CIN numbers
- Physical showroom and warehouse address in Bengaluru, open 7 days
- Multiple contact channels: phone, email, and active social media (Instagram about 249K followers)
- Wide range of payment options, including cards, UPI, NEFT/RTGS and online payment gateways
- Large catalogue, with indicative prices published on category pages
- Customers can view tiles in person at a showroom of about 40,000 sq ft before buying
⚠ Cons
- No returns, exchanges or cancellations under general circumstances
- Exchange only if the wrong item is delivered and the complaint is judged genuine
- No installation service
- Delivery fees and times vary by location and are not fixed up front
- Review and customer figures are self-reported and not independently verified in the sources
- Strict no-return/no-cancellation policy, so mistakes in ordering are costly
- Design, colour or size issues must be raised before installation, otherwise complaints may not be accepted
Why switch: A large, well-known marketplace option if you prefer buying tiles through a major platform. Check each listing's seller and return terms before ordering.
What web sources say (not checked by us)
Facts
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-04-02 | TLS handshake from our servers | |
| Domain registration | 2015-08 (11 years old) | RDAP registry record | |
| First seen on the web | 2016 | Internet Archive | |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | |
| Registrar | GoDaddy.com, LLC | RDAP registry record | |
| DNS | awsdns-41.org | Nameserver records | |
| Contact & legal pages | email, phone, address | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is mytyles.com legit?⌄
Mixed. HasTrust trust score: 60/100. MyTyles appears to be a real, established Bengaluru tile retailer rather than a fly-by-night shop. It names a registered company (Khus Online Solutions Pvt Ltd) with GST and CIN numbers, a physical showroom and warehouse address, a phone number and an email, and it has a large Instagram following. The main weakness is that almost all the positive evidence, including the 4.8 Google rating, comes from MyTyles' own pages. The biggest practical concern is its strict policy: no returns, exchanges or cancellations, except when the wrong item is delivered. Choose carefully, ideally after seeing tiles at the showroom.
Is mytyles.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the mytyles.com trust score?⌄
HasTrust rates mytyles.com 60/100 (Mixed). Unsure
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