Is mediamarkt.nl legit?
HasTrust rates mediamarkt.nl Mixed (71/100), checked 2026-06-19: Common complaints about poor after-sales service and slow repair/exchange handling; Reports of delivery issues, including failed or delayed shipments; Occasional reports of used items being sold as new.
Wondering is mediamarkt.nl legit? Yes — MediaMarkt.nl is a legitimate, major European electronics retailer and is safe to use, earning a HasTrust score of 74/100 (Trusted). It is not a scam, though customers frequently report issues with online order fulfillment, after-sales service, and returns, so keep thorough records and consider Click & Collect.
What we measured
Why this score?
MediaMarkt.nl is a legitimate, major European electronics retailer and is safe to use. While it is not a scam, customers frequently report significant issues with online order fulfillment, after-sales service, and the return process. For the smoothest experience, consider using their Click & Collect service in-store and be prepared to keep thorough records of all transactions.
Video reviews
Pros
- Legitimate, large-scale electronics retailer with physical stores
- Competitive pricing and wide product range
- Generally well-regarded in-store service and staff expertise
- Thuiswinkel Waarborg certified, ensuring consumer rights protection
Cons
- Common complaints about poor after-sales service and slow repair/exchange handling
- Reports of delivery issues, including failed or delayed shipments
- Occasional reports of used items being sold as new
- Customer service can be difficult to reach online
- High volume of negative online feedback regarding order fulfillment and customer service responsiveness
- Frequent reports of difficulty obtaining refunds for undelivered or returned items
- Very low satisfaction ratings on independent consumer complaint platforms
Better options
Why switch: Often provides more reliable delivery and straightforward return/refund processes for electronics.
A major electronics retailer that serves as a comparable alternative for consumer electronics.
Facts
Based on 8 sources
atoplegal.comMediaMarkt NL reviews | Bekijk consumentenreviews over www.mediamarkt.nlMediaMarkt.nl - certificaat | Thuiswinkel.orgMediaMarkt.nl - Platformcertificaat | Thuiswinkel.orghttps://assets.ctfassets.net/jq6pdee2ul1f/2NBpEvctMKLIx77AAdQTbA/4d137065315bf8499471806dc03a132d/20241111-B2C-sales-terms-NL-shops-outlet-and-online.pdfscamadviser.comMediaMarkt klantenservice & klachten KLACHT.nlMediaMarkt Ervaringen & Reviews | Prijsvergelijk.nl💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| Domain registration | 1999-08 (27 years old) | RDAP registry record | before 2026-06-19 |
| First seen on the web | 2000 | Internet Archive | before 2026-06-19 |
| Popularity rank | #38094 on Majestic Million | Majestic Million list | before 2026-06-19 |
| Contact & legal pages | address, returns page (30 days) | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-19, 74 → 71 | HasTrust score model |
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Checked 102 days ago. · How we score →
Frequently asked
Is mediamarkt.nl legit?⌄
Mixed. HasTrust trust score: 71/100. MediaMarkt.nl is a legitimate, major European electronics retailer and is safe to use. While it is not a scam, customers frequently report significant issues with online order fulfillment, after-sales service, and the return process. For the smoothest experience, consider using their Click & Collect service in-store and be prepared to keep thorough records of all transactions.
Is mediamarkt.nl a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the mediamarkt.nl trust score?⌄
HasTrust rates mediamarkt.nl 71/100 (Mixed). Unsure
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