Is mediamarkt.de legit?
HasTrust rates mediamarkt.de Mixed (69/100), checked 2026-06-19: Occasional reports of delivery issues and failed express orders; Customer service can be difficult to reach or slow to resolve issues online; Occasional complaints about used items being sold as new.
Wondering is mediamarkt.de legit? HasTrust rates it 74/100 (Trusted): it's a legitimate, major European electronics retailer, not a scam. Shopping there is generally safe, though some customers report frustrations with online delivery, returns, and after-sales support, so keep your records and consider Click & Collect for high-value items.
What we measured
Why this score?
Mediamarkt.de is a legitimate and major European electronics retailer, not a scam. While it is generally safe to shop there, especially via their physical stores or Click & Collect services, customers occasionally report frustrations with online delivery, complex returns, and after-sales support. To minimize risk, keep all delivery records, consider inspecting high-value items at the counter, and utilize their physical stores for support if issues arise.
Video reviews
Pros
- Major, well-established, legitimate electronics retailer in Europe
- Large physical store network enables convenient Click & Collect and in-person support
- Wide product selection and competitive pricing
- Secure payment methods available
Cons
- Occasional reports of delivery issues and failed express orders
- Customer service can be difficult to reach or slow to resolve issues online
- Occasional complaints about used items being sold as new
- Mixed user reviews regarding returns and warranty handling
- Instances of refused returns on disputed delivery grounds
- Reports of slow or unresponsive online customer service in complex cases
Better options
Why switch: Offers competitive pricing and often has more streamlined return and customer support processes for online orders.
Another major established electronics retailer to compare pricing and service offerings.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
atoplegal.comBewertungen zu Media Markt Deutschland | Lesen Sie Kundenbewertungen zu mediamarkt.deMedia Markt Deutschland Reviews 41,312scamadviser.comElektronik, Trends & Technik kaufen im Onlineshop | MediaMarktMit welchen Zertifikaten wurde MediaMarkt ausgezeichnet? - Media MarktWie kann ich im Onlineshop bezahlen? - Media MarktWie kann ich meine Bestellung als Gastbesteller zurückschicken? - Media Markt💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — DigiCert Inc, expires 2027-02-22 | TLS handshake from our servers | before 2026-06-19 |
| First seen on the web | 1996 | Internet Archive | before 2026-06-19 |
| Popularity rank | #9483 on Majestic Million | Majestic Million list | before 2026-06-19 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-19, 74 → 69 | HasTrust score model |
Buyer reports
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Checked 102 days ago. · How we score →
Frequently asked
Is mediamarkt.de legit?⌄
Mixed. HasTrust trust score: 69/100. Mediamarkt.de is a legitimate and major European electronics retailer, not a scam [2]. While it is generally safe to shop there, especially via their physical stores or Click & Collect services, customers occasionally report frustrations with online delivery, complex returns, and after-sales support [2, 3, 5]. To minimize risk, keep all delivery records, consider inspecting high-value items at the counter, and utilize their physical stores for support if issues arise [2].
Is mediamarkt.de a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the mediamarkt.de trust score?⌄
HasTrust rates mediamarkt.de 69/100 (Mixed). Unsure
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