Is manomano.fr legit?
Yes. HasTrust rates manomano.fr Trusted (81/100), checked 2026-10-15: Established company: Colibri SAS, registered in Paris (RCS 752 979 930), founded 2013, with about $708M in disclosed funding; Large review base: about 100,000 Trustpilot reviews averaging 4.1–4.2/5, with replies to 99% of negative reviews; Multiple contact channels (chat, email, phone) seven days a week, plus a published postal address.
ManoMano.fr looks like a legitimate, established French DIY and home-improvement marketplace. It is run by Colibri SAS in Paris, has a registered company number, a domain dating from 2015, large investor funding, and roughly 100,000 Trustpilot reviews averaging about 4.2/5. Most products come from third-party sellers, though. Negative reviews describe slow or refused refunds, damaged items, and customer service passing problems back to the seller. Before ordering, check the seller's details and return terms, and pay by card for buyer protection.
What we measured
- ✓Domain registered 11+ years ago
- ✓On the public web since 2015 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
Why this score?
✓ Pros
- Established company: Colibri SAS, registered in Paris (RCS 752 979 930), founded 2013, with about $708M in disclosed funding
- Large review base: about 100,000 Trustpilot reviews averaging 4.1–4.2/5, with replies to 99% of negative reviews
- Multiple contact channels (chat, email, phone) seven days a week, plus a published postal address
- Free delivery and returns for 100 days on ManoExpress items; card payment, including 12 instalments via Alma
- Wide catalogue that includes major tool and electrical brands (Bosch, Makita, Stanley, Legrand, Schneider)
⚠ Cons
- Marketplace model: for orders, delivery and returns, ManoMano directs you to the individual seller first
- Recurring complaints about slow or refused refunds, especially for damaged items
- Some products reportedly arrive damaged or don't match the description
- Customer service is described as inconsistent, and some users had long back-and-forth exchanges to resolve issues
- Some Trustpilot reviewers report long refund disputes with specific third-party sellers (e.g. one named 'LBDN') and say ManoMano did not resolve them
- ScamAdviser notes that Qti.ai reported the site for intellectual-property violations
- Reviewers mention receiving scam texts, so watch for fake ManoMano messages and use only the official manomano.fr domain
Why switch: A large French-market retailer with a broad DIY and tools range and centralised returns handling, if you'd rather not deal with individual marketplace sellers.
A long-established French retailer, a safe option for tools and small home and garden equipment.
What web sources say (not checked by us)
Third-party ratings
Facts
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🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-03-29 | TLS handshake from our servers | |
| Domain registration | 2015-04 (11 years old) | RDAP registry record | |
| First seen on the web | 2015 | Internet Archive | |
| Popularity rank | #37766 on Majestic Million | Majestic Million list | before 2026-10-15 |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | |
| Registrar | EURODNS S.A. | RDAP registry record | |
| DNS | awsdns-46.org | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is manomano.fr legit?⌄
Trusted. HasTrust trust score: 81/100. ManoMano.fr looks like a legitimate, established French DIY and home-improvement marketplace. It is run by Colibri SAS in Paris, has a registered company number, a domain dating from 2015, large investor funding, and roughly 100,000 Trustpilot reviews averaging about 4.2/5. Most products come from third-party sellers, though. Negative reviews describe slow or refused refunds, damaged items, and customer service passing problems back to the seller. Before ordering, check the seller's details and return terms, and pay by card for buyer protection.
Is manomano.fr a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the manomano.fr trust score?⌄
HasTrust rates manomano.fr 81/100 (Trusted). Buy
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