Is exxatron.com legit?
Yes. HasTrust rates exxatron.com Trusted (63/100), checked 2026-09-06: Legitimate registered German business entity with verifiable contact information; Active presence as a recognized marketplace seller on Amazon.de; Certified by Trusted Shops which provides purchase protection up to €20,000.
What we measured
Why this score?
Exxatron is a legitimate German-based electronics retailer operating under the EDE Group GmbH. The business is officially registered, has a multi-year history as an Amazon marketplace seller, and holds a Trusted Shops certification, which offers consumers added purchase protection. While many customers report positive experiences with the product quality and initial support, there is a recurring pattern of complaints regarding logistics, specifically issues with third-party freight carriers for large items and occasional delays.
Video reviews
Pros
- Legitimate registered German business entity with verifiable contact information
- Active presence as a recognized marketplace seller on Amazon.de
- Certified by Trusted Shops which provides purchase protection up to €20,000
- Generally responsive support for routine order inquiries
Cons
- Reports of delivery delays and issues with third-party freight carriers (e.g., IDS)
- Mixed customer feedback regarding shipping communication and warehouse handling
- Some reports of challenging customer support interactions for warranty or complex issues
- Customer reports of significant frustration with specific logistics/freight partners used for large appliances
- Occasional delays in order processing during peak demand periods
Better options
Why switch: Buying directly through Amazon's marketplace provides Amazon's A-to-z Guarantee, which offers stronger protection and easier dispute resolution if issues arise with shipping or returns compared to buying directly from the shop's own website.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
exxatron.com Erfahrungen: Lies 645 Bewertungen zu exxatron.comEXXATRON on Amazon.de Marketplace - SellerRatings.comHändler - Preisvergleich - WinFuture.deEXXATRON GmbH, Zella-Mehlis, Germany, District Court of Jena HRB 523550: Network, Financial informationExxatron Impressum – Rechtliche InformationenExxatronWiderruf / RetoureHilfe und Support💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-10-21 | TLS handshake from our servers | before 2026-09-06 |
| Domain registration | 2021-08 (5 years old) | RDAP registry record | before 2026-09-06 |
| First seen on the web | 2021 | Internet Archive | before 2026-09-06 |
| Hosting | HETZNER-AS - Hetzner Online GmbH, DE | IP and AS lookup | before 2026-09-06 |
| Registrar | INWX GmbH | RDAP registry record | before 2026-09-06 |
| DNS | timmehosting.de | Nameserver records | before 2026-09-06 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-09-06, 85 → 63 | HasTrust score model |
Buyer reports
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Checked 32 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
What their page says, word for word
- “Die Widerrufsfrist beträgt 14 Tage ab dem Tag, an dem Sie oder ein von Ihnen benannter Dritter, der nicht der Beförderer ist, die Waren in Besitz genommen haben bzw. hat, sofern Sie eine oder mehrere Waren im Rahmen einer einheitlichen Bestellung bestellt haben und diese einheitlich geliefert wird bzw. werden” — their page
- “Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet.” — their page
Read on 2026-10-04. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is exxatron.com legit?⌄
Trusted. HasTrust trust score: 63/100. Exxatron is a legitimate German-based electronics retailer operating under the EDE Group GmbH. The business is officially registered, has a multi-year history as an Amazon marketplace seller, and holds a Trusted Shops certification, which offers consumers added purchase protection. While many customers report positive experiences with the product quality and initial support, there is a recurring pattern of complaints regarding logistics, specifically issues with third-party freight carriers for large items and occasional delays.
Is exxatron.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the exxatron.com trust score?⌄
HasTrust rates exxatron.com 63/100 (Trusted). Buy this instead
What is the return policy of exxatron.com?⌄
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
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