Is e-lampen.de legit?
Mostly. HasTrust rates e-lampen.de Mixed (59/100), checked 2026-10-15: No independent review profile (Trustpilot, ScamAdviser, BBB, Reddit) found for e-lampen.de; The 4.8/5 Google rating comes only from the shop's own widget and could not be checked independently; Support uses a Polish phone number (+48), and goods appear to ship from Poland, so returns and disputes may be handled from abroad.
e-lampen.de looks like a real lighting shop rather than a throwaway site, but almost everything known about it comes from its own pages. It appears to be run from Poland and sells branded lamps from makers such as Eglo, SLV, Azzardo and Italux. It lists a Polish phone number, email and chat support, free 14-day returns with a prepaid courier pickup, and a 2-year manufacturer warranty. The main gap is independent checks: no Trustpilot, ScamAdviser or other third-party reviews of this exact domain were found. The 4.8/5 Google rating is shown only through the shop's own widget, and the company's legal name and address were not visible.
What we measured
- ✓On the public web since 2014 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
✓ Pros
- Free 14-day returns: the shop says it pays for courier pickup after you register the return through its RMA form
- 2-year manufacturer warranty stated on product pages
- Sells established brands (Eglo, SLV, Azzardo, Italux, Aviano), with CE declarations and manuals downloadable from the site
- EU responsible-party (GPSR) manufacturer details shown on product pages
- Free courier shipping on orders from 99 EUR, and shipments are said to be insured for their full value
- Several support channels: phone, email and chat
- Runs sister stores for CZ, HU, PL and RO, and support pages date back to at least October 2023
⚠ Cons
- No independent review profile (Trustpilot, ScamAdviser, BBB, Reddit) found for e-lampen.de
- The 4.8/5 Google rating comes only from the shop's own widget and could not be checked independently
- Support uses a Polish phone number (+48), and goods appear to ship from Poland, so returns and disputes may be handled from abroad
- Company legal name, registered address and accepted payment methods were not visible in the sources
- Lack of third-party review coverage: reputation evidence is mostly self-published by the shop
Why switch: German lighting retailer based in Fulda with about 61K Trustpilot reviews rated 4.4/5, so its reputation is independently established.
Large reputable German marketplace with buyer protection; many of the same brands (e.g. Eglo) are widely available there.
Established German retailer with a broad lighting range and familiar return and payment options.
What web sources say (not checked by us)
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-11-19 | TLS handshake from our servers | |
| First seen on the web | 2014 | Internet Archive | |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| DNS | cloudflare.com | Nameserver records | |
| Contact & legal pages | phone, address | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-10-15, 52 → 59 | HasTrust score model |
Buyer reports
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Checked 18h ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
What their page says, word for word
- “Sie haben das Recht, binnen 14 Tagen ab Erhalt der Ware ohne Angabe von Gründen vom Vertrag zurückzutreten.” — their page
- “Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion […]” — their page
Read on 2026-10-15. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is e-lampen.de legit?⌄
Mixed. HasTrust trust score: 59/100. e-lampen.de looks like a real lighting shop rather than a throwaway site, but almost everything known about it comes from its own pages. It appears to be run from Poland and sells branded lamps from makers such as Eglo, SLV, Azzardo and Italux. It lists a Polish phone number, email and chat support, free 14-day returns with a prepaid courier pickup, and a 2-year manufacturer warranty. The main gap is independent checks: no Trustpilot, ScamAdviser or other third-party reviews of this exact domain were found. The 4.8/5 Google rating is shown only through the shop's own widget, and the company's legal name and address were not visible.
Is e-lampen.de a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the e-lampen.de trust score?⌄
HasTrust rates e-lampen.de 59/100 (Mixed). Unsure
What is the return policy of e-lampen.de?⌄
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
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