Is Fitme legit?
Mostly. HasTrust rates Fitme Mixed (53/100), checked 2026-10-27: Subscriptions auto-renew by default, and many users say they were charged more or longer than they expected; Several App Store reviews report charges they did not authorise and refund requests that were ignored or refused; A reviewer mentions a no-refund policy.
FitMe, the home-workout app at fitme.expert, appears to be a real, operating service with a large base of mostly happy reviewers. Its billing practices draw repeated complaints, though. On Trustpilot it averages 4.7 from roughly 22,000 reviews, and users praise its gentle, low-impact routines for older people. App Store reviews, however, repeatedly describe unexpected auto-renewals, charges people say they did not authorise, and refunds that were refused. If you sign up, do it only through the official app or site, and check your renewal terms carefully.
What we measured
- ✓Domain registered 1+ years ago
- ✓On the public web since 2025 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
Why this score?
✓ Pros
- Large volume of positive Trustpilot reviews (about 22K, averaging 4.7/5)
- Users praise low-impact programs such as chair workouts and Tai Chi, and gains in flexibility and strength
- Company responds publicly to reviews and gives support email addresses ([email protected], [email protected])
- Some reviewers report quick refunds after contacting support
- In-app cancellation path is stated (Profile > Manage Subscription)
⚠ Cons
- Subscriptions auto-renew by default, and many users say they were charged more or longer than they expected
- Several App Store reviews report charges they did not authorise and refund requests that were ignored or refused
- A reviewer mentions a no-refund policy
- Upsells of extra programs at checkout are reported
- Company background is unclear in the sources. One reviewer claims it is based in Cyprus, but this is unverified
- Watch for fake FitMe sites: a Reddit user describes a lookalike sign-up site at a different address that charged about $90/month with no way to cancel, apparently aimed at older women via Facebook ads
- BBB Scam Tracker has a report labelled 'FitMe - Imposter' involving a 'free' chair-yoga chart ad that led to subscription charges
- Recurring App Store complaints about unexpected recurring charges and difficulty getting refunds
- Trustpilot profile is on a paid Trustpilot subscription, and the company replies to 99% of negative reviews. Weigh the very high score alongside the app-store complaints
- Reviewers advise paying with a one-time or virtual card
What web sources say (not checked by us)
Third-party ratings
Facts
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What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-02-02 | TLS handshake from our servers | |
| Domain registration | 2025-03 (1 years old) | RDAP registry record | |
| First seen on the web | 2025 | Internet Archive | |
| Hosting | AMAZON-02 - Amazon.com, Inc., US | IP and AS lookup | |
| Registrar | NameCheap, Inc. | RDAP registry record | |
| DNS | awsdns-09.org | Nameserver records | |
| Contact & legal pages | Nothing stated on the pages we read | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is Fitme legit?⌄
Mixed. HasTrust trust score: 53/100. FitMe, the home-workout app at fitme.expert, appears to be a real, operating service with a large base of mostly happy reviewers. Its billing practices draw repeated complaints, though. On Trustpilot it averages 4.7 from roughly 22,000 reviews, and users praise its gentle, low-impact routines for older people. App Store reviews, however, repeatedly describe unexpected auto-renewals, charges people say they did not authorise, and refunds that were refused. If you sign up, do it only through the official app or site, and check your renewal terms carefully.
Is Fitme a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the Fitme trust score?⌄
HasTrust rates Fitme 53/100 (Mixed). Unsure
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