Is amazon.ca legit?
Mostly. HasTrust rates amazon.ca Mixed (60/100), checked 2026-10-13: Very low Trustpilot rating for www.amazon.ca (1.5/5); Reviewers repeatedly cite slow or unprocessed refunds, even after returns are confirmed; Complaints about orders marked delivered that never arrived, and about late deliveries.
This link points to the Amazon Business invoices area on the genuine amazon.ca domain, a sign-in page for downloading order invoices rather than a separate shop. Amazon.ca is an established marketplace run by Amazon.com.ca ULC in Toronto, with published contact details and a written 30-day return policy that also covers Amazon Business purchases. Customer feedback is poor, though. Trustpilot reviewers frequently report slow refunds, missing deliveries and unhelpful support, and some describe problems with third-party sellers. It is safe to use, but check sellers carefully and keep records.
What we measured
- ✓Domain registered 26+ years ago
- ✓On the public web since 1999 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Amazon)
Why this score?
✓ Pros
- Operated by a named Canadian entity (Amazon.com.ca ULC) with a Toronto address and toll-free phone number
- Published return policy: most items returnable within 30 days, with free return options for many items
- The return policy explicitly applies to Amazon Business account purchases
- Third-party sellers must provide a Canadian return address, a prepaid label, or a refund without return
- Official scam-reporting channel ([email protected]) and guidance to report to the Canadian Anti-Fraud Centre
- Some reviewers report fast shipping, generous returns and reliable service over years of heavy use
⚠ Cons
- Very low Trustpilot rating for www.amazon.ca (1.5/5)
- Reviewers repeatedly cite slow or unprocessed refunds, even after returns are confirmed
- Complaints about orders marked delivered that never arrived, and about late deliveries
- Support is described as unhelpful or automated
- Mixed quality from third-party sellers, including a reported misrepresented 'gold' ring with no refund
- Refunds can take up to 30 days to process, and return shipping fees may apply for bulky items or high return rates
- Many Trustpilot reviews complain of refund delays and disputed 'delivered' statuses
- Some third-party sellers are reported to misrepresent products. Check the seller's ratings before buying
- Watch for fake Amazon emails, calls and sites. Access invoices only by signing in at amazon.ca directly
- Sellers on Amazon's forums report authenticity complaints being processed inconsistently, a sign of uneven enforcement across the marketplace
Why switch: A large, established Canadian retailer, mainly for electronics. A safe option if you want to avoid marketplace third-party sellers.
A major retailer with broad general merchandise. One Amazon reviewer suggested Walmart as an alternative.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-01-10 | TLS handshake from our servers | |
| Domain registration | 2000-09 (26 years old) | RDAP registry record | |
| First seen on the web | 1999 | Internet Archive | |
| Popularity rank | #829 on Majestic Million | Majestic Million list | before 2026-10-13 |
| Hosting | AMAZON-AES - Amazon.com, Inc., US | IP and AS lookup | |
| Registrar | MarkMonitor International Canada Ltd. | RDAP registry record | |
| DNS | awsdns-01.org | Nameserver records | |
| Contact & legal pages | Nothing stated on the pages we read | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 9 days ago. · How we score →
Frequently asked
Is amazon.ca legit?⌄
Mixed. HasTrust trust score: 60/100. This link points to the Amazon Business invoices area on the genuine amazon.ca domain, a sign-in page for downloading order invoices rather than a separate shop. Amazon.ca is an established marketplace run by Amazon.com.ca ULC in Toronto, with published contact details and a written 30-day return policy that also covers Amazon Business purchases. Customer feedback is poor, though. Trustpilot reviewers frequently report slow refunds, missing deliveries and unhelpful support, and some describe problems with third-party sellers. It is safe to use, but check sellers carefully and keep records.
Is amazon.ca a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the amazon.ca trust score?⌄
HasTrust rates amazon.ca 60/100 (Mixed). Unsure
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
Amazon Basics Stainless Steel KettleTrustedBuy85
is snackshore.com legitMixedUnsure50Show your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
Same badge, added by a small script. Use this one if you want your HasTrust dashboard to show which of your pages the badge is actually seen on. It never reads your customers' data — only the page path, without the query string.
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.