Is The RealReal Legit? Trust & Safety Review
HasTrust valora The RealReal como Mixto (68/100), comprobado el 2026-06-23: Authentication, while generally reliable, is not infallible; rare errors have been reported; Some items are marked final sale, limiting return options; Customer reports of inaccurate product descriptions (e.g., condition, sizing, or missing items).
Is The RealReal legit? Yes—it is a legitimate, publicly traded luxury consignment marketplace that is generally safe to use, earning a HasTrust score of 77/100 (Trusted). It provides professional authentication, though this is not infallible, and some RealReal complaints center on item descriptions or return experiences. For high-value purchases, inspect items carefully on arrival and note the return policy, especially on final sale items.
Lo que hemos comprobado nosotros mismos
¿Por qué esta puntuación?
The RealReal is a legitimate, publicly traded luxury consignment marketplace that is generally safe to use. While they provide professional authentication, it is not infallible, and some customers have reported issues with item descriptions or return experiences. For high-value purchases, it is recommended to carefully inspect items upon arrival and be aware of their specific return policy, especially regarding final sale items.
Reseñas en vídeo
Pros
- Strong, professional in-house authentication process for luxury goods.
- Established, publicly traded company.
- Wide selection of curated pre-owned designer items.
- Generally secure payment and platform infrastructure.
Contras
- Authentication, while generally reliable, is not infallible; rare errors have been reported.
- Some items are marked final sale, limiting return options.
- Customer reports of inaccurate product descriptions (e.g., condition, sizing, or missing items).
- Restocking fees apply to some returns.
- Premium pricing compared to some open resale marketplaces.
- Past legal challenges regarding authenticity claims and return fees.
- Reports of inconsistent customer service experiences regarding returns for misrepresented items.
Mejores opciones
Por qué cambiar: A strong alternative for authenticated luxury fashion, particularly if you are based in or shopping for items in Europe.
Lo que dicen las fuentes web (no comprobado por nosotros)
Third-party ratings
Datos
Basado en 8 fuentes
atoplegal.comThe RealReal Reviews | Read Customer Service Reviews of therealreal.comIs The Real Real Legit in 2026? Honest Review After Years of Shopping | Elisabeth McKnightThe RealReal: Legit? Chanel Lawsuit & Authenticity Issues - Australia FocusThe RealReal, Inc. | BBB Business Profile | Better Business BureauThe RealReal Reviews – Legit & Reliable or Scam? 6 Verified RatingsThe RealReal - Buy & Sell Designer Clothes, Bags & Jewelry - Luxury Resale & ConsignmentThe RealReal, Inc. | BBB Reviews | Better Business Bureau💬 Pregunta sobre esta tienda
Las respuestas salen de lo que comprobamos sobre este sitio: la IA solo elige el tema, no escribe nada.
🛡️ Chequeo de seguridad
Qué deberías hacer
- Usa un método de pago con devolución de cargo (tarjeta de crédito o PayPal) — nada de transferencias ni "amigos y familia".
- Haz primero un pedido pequeño antes de confiarle uno grande.
- Busca el nombre de la tienda junto a "opiniones" o "estafa" antes de pagar.
🔍 Lo que comprobamos nosotros mismos
Cada fila es una comprobación que hizo HasTrust, con el día en que se hizo.
| Comprobación | Resultado | Cómo | Cuándo |
|---|---|---|---|
| Certificado HTTPS | Válido — DigiCert Inc, caduca el 2026-12-30 | Handshake TLS desde nuestros servidores | antes del 2026-06-23 |
| Registro del dominio | 2011-03 (15 años de antigüedad) | Registro RDAP | antes del 2026-06-23 |
| Primera aparición en la web | 2011 | Internet Archive | antes del 2026-06-23 |
| Posición de popularidad | n.º 17355 en Majestic Million | Lista Majestic Million | antes del 2026-06-23 |
| Lista de bloqueo | No figura | Lista de bloqueo de HasTrust | |
| Historial de la puntuación | 3 puntos registrados desde 2026-06-23, 77 → 68 | Modelo de puntuación de HasTrust |
Informes de compradores
Aún no hay informes — ¿compraste aquí? Sé el primero en compartir.
Los comentarios se revisan antes de aparecer. El recuento se actualiza al instante.
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Comprobado hace 98 días. · Cómo puntuamos →
Preguntas frecuentes
¿Es The RealReal de fiar?⌄
Mixto. Puntuación de confianza de HasTrust: 68/100. The RealReal is a legitimate, publicly traded luxury consignment marketplace that is generally safe to use. While they provide professional authentication, it is not infallible, and some customers have reported issues with item descriptions or return experiences. For high-value purchases, it is recommended to carefully inspect items upon arrival and be aware of their specific return policy, especially regarding final sale items.
¿Es The RealReal una estafa?⌄
Nuestra comprobación no encontró señales graves de estafa, pero verifica siempre el pago y el vendedor antes de pagar.
¿Cuál es la puntuación de confianza de The RealReal?⌄
HasTrust califica a The RealReal con 68/100 (Mixto). Unsure
Is The RealReal legit?⌄
Yes. The RealReal is a legitimate, publicly traded luxury consignment marketplace and is generally safe to use, with a HasTrust score of 77/100 (Trusted). It offers professional authentication, though it is not infallible, so inspect high-value items carefully on arrival.
Is The RealReal safe to buy from?⌄
It is generally safe. With a Trusted score of 77/100, The RealReal provides professional authentication on items. However, that process is not infallible, and some customers report issues with item descriptions or returns, so review the return policy before buying.
What are common The RealReal complaints?⌄
Reported RealReal complaints mainly involve item descriptions not matching expectations and return experiences. Authentication is professional but not infallible. To avoid issues, carefully inspect items upon arrival and be aware of the return policy, especially regarding final sale items.
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