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Newchic is a legitimate operating business in that it processes orders and ships products; however, it has a history of widespread customer dissatisfaction. Many users report significant issues with poor product quality, sizing discrepancies, long shipping delays, and non-responsive or unhelpful customer service. While they offer secure payment options and a published return policy, the practical experience of returning items or obtaining refunds is frequently described as difficult and unsatisfactory. Given these persistent complaints, caution is advised.