The ViscoSoft Select High Density Mattress Topper is widely regarded as a high-quality, durable option that provides excellent pressure relief and spinal support for many sleepers. While the product itself has strong performance ratings and positive feedback for comfort, some users have reported frustrations with customer service, particularly regarding communication and return processes. It is a legitimate, established brand, but shoppers should be aware of these potential support challenges.
Video reviews
Pros
- Strong pressure relief and spinal alignment for most sleepers
- High-density foam (3+ lbs) is durable and resists sinking
- Good motion isolation for couples
- Includes a removable, washable cover with straps
- Generally positive user reviews regarding comfort and pain relief
Cons
- Some reports of poor customer service and difficulty reaching support
- Potential for yellowing of memory foam, which the company claims is harmless but users may find concerning
- Heavy and can be difficult to maneuver
- Occasional complaints about order cancellations not being honored in time
⚠ Red flags
- Recent complaints regarding unresponsive customer service and difficulties processing returns/refunds
Safety signals
Facts
Better options
Why switch: ViscoSoft offers other toppers tailored to specific needs like cooling or latex feel if the Select High Density doesn't meet your preference.
A highly-rated alternative in independent testing that is often more budget-friendly.
Based on 8 sources
ViscoSoft | BBB Complaints | Better Business BureauCustomer reviews for Viscosoft Select High Density Mattress Topper - Full Size - 2 Inch - High Density, Breathable Memory Foam | Walmart.comMemory Foam Mattress Toppers | Select High Density Topper | ViscoSoftViscoSoft Mattress Topper Review 2026Viscosoft Select High Density Mattress Topper 2 inch Mattress Topper Review - Consumer ReportsMattress Topper - 3 Inch - Breathable Memory Foam - Select High Density by Viscosoft Full XL : TargetViscosoft Select High Density Mattress Topper - Full Size - 4 Inch - High Density, Breathable Memory Foam - Walmart.comViscosoft Select High Density Mattress Topper Review (2026) | Mattress NerdBuyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Checked just now.
Show your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
