Is vandenborre legit?
Mostly. HasTrust rates vandenborre Mixed (60/100), checked 2026-09-27: Extremely poor customer service and communication; Frequent issues with delivery delays and damaged goods upon arrival; Difficult and often costly return/refund processes, especially for in-store purchases.
What we measured
Why this score?
Our own checks on vandenborre.be found signals both for and against it. It has been on the public web since 2001. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Video reviews
Pros
- Established physical presence in Belgium
- Wide range of electronics and appliances
Cons
- Extremely poor customer service and communication
- Frequent issues with delivery delays and damaged goods upon arrival
- Difficult and often costly return/refund processes, especially for in-store purchases
- Unreliable warranty and repair services
- Reports of aggressive or unhelpful staff interactions
- Numerous reports of unresolved customer complaints and poor after-sales support
- Consistent negative feedback regarding delivery and installation services
- Reports of difficulty obtaining refunds or fair compensation for issues
Better options
Why switch: Consistently recommended by users as a more reliable alternative with better customer service and easier return processes.
A major, reputable marketplace in the region often cited as a better-performing alternative for electronics and general goods.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
Vanden Borre Reviews | Read Customer Service Reviews of www.vandenborre.beVandenborre Reviews | Read 47 Customer Ratings of vandenborre.be | RatingFactsVanden Borre Reviews 3,609levering - Klacht en ervaring: VANDEN BORRE | TestaankoopVanden Borre Avis 3 610Topvragen - FAQ - Vanden BorreVANDENBORRE test en review - Testaankoopschade bij levering - Klacht en ervaring: VANDEN BORRE | Testaankoop💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — GlobalSign nv-sa, expires 2026-12-24 | TLS handshake from our servers | |
| First seen on the web | 2001 | Internet Archive | |
| Popularity rank | #122762 on Majestic Million | Majestic Million list | before 2026-09-27 |
| Hosting | TELENET-AS - Telenet BV, BE | IP and AS lookup | |
| DNS | proximus.be | Nameserver records | |
| Contact & legal pages | email, phone, address, returns page (14 days) | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-09-27, 50 → 60 | HasTrust score model |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 12 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
What their page says, word for word
- “Le consommateur peut se rétracter du contrat, sans avoir à motiver sa décision, dans les 14 jours à dater de la livraison.” — their page
- “tous les montants versés seront remboursés via le même moyen de paiement que celui utilisé par le client lors de son achat” — their page
Read on 2026-10-04. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is vandenborre legit?⌄
Mixed. HasTrust trust score: 60/100. Our own checks on vandenborre.be found signals both for and against it. It has been on the public web since 2001. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Is vandenborre a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the vandenborre trust score?⌄
HasTrust rates vandenborre 60/100 (Mixed). Buy this instead
What is the return policy of vandenborre?⌄
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
Show your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
Same badge, added by a small script. Use this one if you want your HasTrust dashboard to show which of your pages the badge is actually seen on. It never reads your customers' data — only the page path, without the query string.
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.