SOL Organics Reviews: Is It Legit or Risky?
HasTrust rates SOL Organics Mixed (55/100), checked 2026-06-23: Unresolved customer complaints regarding refunds and missing items; Terms of service indicate the company has sole discretion over refunds, which is restrictive; BBB profile notes a failure to respond to complaints.
Searching for SOL Organics reviews? HasTrust gives SOL Organics (solorganix.com) a Mixed trust score of 55/100. It's a legitimate seller of GOTS and Fair Trade certified organic bedding at competitive prices, but recent customers report real concerns about refunds and customer-service responsiveness, so it pays to shop carefully.
What we measured
SOL Organics (solorganix.com) is a legitimate e-commerce business that sells GOTS and Fair Trade certified organic bedding at competitive prices. While many customers enjoy the product quality, there are significant recent concerns regarding customer service, particularly difficulties with obtaining refunds and unresponsiveness to complaints. Because the company's own terms state that refunds are at their sole discretion, shoppers should exercise caution and ensure they are comfortable with the risks before purchasing.
Video reviews
Pros
- Transparent about supply chain and certifications (GOTS/Fair Trade)
- Competitive direct-to-consumer pricing for certified organic products
- Generally positive feedback on product comfort and quality
Cons
- BBB rating of B- due to unresponsiveness to complaints
- Recent reports of poor customer service and difficulty obtaining refunds
- Limited product variety compared to large retailers
- Terms of service state that all refunds are at the company's sole discretion
⚠ Red flags
- Unresolved customer complaints regarding refunds and missing items
- Terms of service indicate the company has sole discretion over refunds, which is restrictive
- BBB profile notes a failure to respond to complaints
Better options
Why switch: A well-known competitor in the bedding space with a focus on high-quality, sustainable materials.
What web sources say (not checked by us)
Facts
Based on 8 sources
Sol Organics | BBB Business Profile | Better Business BureauSol Organics Eco-conscious Shoppers Reviews and Complaints | ComplaintsBoardSOL Organics Review | Solorganix.com Ratings & Customer Reviews – May '26Terms of service – SOL OrganicsSOL OrganicsSOL Organics Review 2026: GOTS Organic Cotton Sheets and Towels | Cotton With LoveShocking Honesty: SOL Organics Reviews 2026Sol Organics: Organic, Grass-Fed Ghee, Adaptogen Blends, and Pre-Spiced Dhal Mixes💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Certificate expired 2026-08-26 — not re-checked since | TLS handshake from our servers | before 2026-06-23 |
| Domain registration | 2013-08 (13 years old) | RDAP registry record | before 2026-06-23 |
| First seen on the web | 2013 | Internet Archive | before 2026-06-23 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-06-23, 55 → 55 | HasTrust score model |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 98 days ago. · How we score →
Frequently asked
Is SOL Organics legit?⌄
Mixed. HasTrust trust score: 55/100. SOL Organics (solorganix.com) is a legitimate e-commerce business that sells GOTS and Fair Trade certified organic bedding at competitive prices. While many customers enjoy the product quality, there are significant recent concerns regarding customer service, particularly difficulties with obtaining refunds and unresponsiveness to complaints. Because the company's own terms state that refunds are at their sole discretion, shoppers should exercise caution and ensure they are comfortable with the risks before purchasing.
Is SOL Organics a scam?⌄
Possible concerns from our check: Unresolved customer complaints regarding refunds and missing items; Terms of service indicate the company has sole discretion over refunds, which is restrictive; BBB profile notes a failure to respond to complaints
What is the SOL Organics trust score?⌄
HasTrust rates SOL Organics 55/100 (Mixed). Wait
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.