OXO drip coffee makers are highly praised by experts for their ability to brew SCA-certified, café-quality coffee at a competitive price. While the machines themselves are widely considered excellent and reliable performers, some users have reported poor experiences with direct customer service and shipping when ordering from the official website. For the best experience, you may want to purchase through a major, reputable retailer instead of direct from the brand.
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Video reviews
Pros
- Consistently brews high-quality, flavorful coffee
- SCA-certified for proper brewing temperature and timing
- Thermal carafe effectively keeps coffee hot for hours
- Includes convenient features like a bloom cycle and rainmaker showerhead
- User-friendly, simple interface
Cons
- Cleaning the carafe can be difficult due to its small opening
- Mixed reports regarding customer service and shipping quality when buying directly from OXO's website
- Some components are not dishwasher safe
- No grind settings or customization features
⚠ Red flags
- Some customers reported negative experiences with direct-from-manufacturer customer support and shipping reliability
Safety signals
Third-party ratings
Facts
Better options
Why switch: Highly regarded for its ease of use and ability to consistently brew high-quality coffee.
Offers more refined controls and customizations for users who want to tweak their brewing process.
Based on 8 sources
12-Cup Coffee Maker with Podless Single-Serve FunctionOXO Brew 9-Cup Review | Tested & RatedOxo Brew 12-Cup (8721200) Coffee Maker Review - Consumer ReportsAs a Coffee Professional, I Can't Overstate How Good OXO’s Brewer Is9-Cup Stainless Steel Drip Coffee Maker with Stainless Steel CarafeOXO Reviews | Read Customer Service Reviews of oxo.comOXO Brew 9 Cup Coffee Maker Review - Trusted ReviewsOXO Brew 9-Cup Review 2026: SCA-Certified Precision Brewing Tested | The Coffee LocatorBuyer reports
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