Onyx Boox Note Air 2 Plus Review: Is It Still Worth Buying?
HasTrust rates Onyx Boox Note Air 2 Plus Mixed (50/100), checked 2026-06-23: Significant user reports of poor customer support and refusal to honor warranties; Multiple complaints regarding rapid hardware failures and lack of spare parts; Reports of software bugs and lack of reliable firmware updates.
Our Onyx Boox Note Air 2 Plus review earns a Caution verdict: this discontinued e-ink tablet still writes well and runs Android apps, but users report hardware reliability problems and poor customer support. Most buyers will get better value and a longer usable life from a current model such as the Boox Note Air 4C.
What we measured
Why this score?
The Onyx Boox Note Air 2 Plus is a powerful, discontinued e-ink tablet that remains capable for specific note-taking tasks but is no longer a recommended long-term purchase. While it offers a great writing feel and Android flexibility, users have reported significant issues with hardware reliability and poor customer support. For most buyers, current-generation alternatives like the Boox Note Air 4C offer much better value, security, and longevity.
Video reviews
Pros
- Excellent note-taking and writing experience with paper-like texture
- Versatile functionality with access to Google Play Store and Android apps
- Good battery life for mono reading and writing tasks
- Premium build quality and aesthetic design
Cons
- Discontinued by the manufacturer in most regions
- Older Android 11 OS limits app compatibility and lacks security updates
- Slow wake-up times and general performance lags compared to modern tablets
- Poor customer support and difficult, costly repair process reported by users
- Design flaws like charging port accessibility and magnetic case issues
⚠ Red flags
- Significant user reports of poor customer support and refusal to honor warranties
- Multiple complaints regarding rapid hardware failures and lack of spare parts
- Reports of software bugs and lack of reliable firmware updates
Better options
Why switch: A more modern, currently supported device with a color display, faster processor, and Android 13. It is the clearer pick for buyers wanting long-term use.
A more streamlined, elegant, and simple alternative if you prioritize a pure writing experience over Android app compatibility.
What web sources say (not checked by us)
Facts
Based on 8 sources
BOOX Note Air 2 Plus e-ink review - a powerhouse e-ink note tablet - The GadgeteerBoox Note Air 2 Plus Review 2026: Still Worth It Now?Note Air2 Plus review: performance, specs, costONYX BOOX Note Air2 Plus review: Finally, an e-reader that’s a true multitasker | BBC Science Focus MagazineIntroducing the Boox Note Air2 Series with a New Note Air2 Plus – The Official BOOX StoreOnyx Boox Note Air 2 Plus Review: e-Readers have grown up - Yanko DesignONYX BOOX Reviews | Read Customer Service Reviews of boox.comOnyx Boox Note Air 2 Plus Review: Expert E-Ink - Tech Advisor💬 Ask about this shop
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
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🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — DNSPod, Inc., expires 2026-12-11 | TLS handshake from our servers | before 2026-06-23 |
| Domain registration | 1998-10 (27 years old) | RDAP registry record | before 2026-06-23 |
| First seen on the web | 1998 | Internet Archive | before 2026-06-23 |
| Popularity rank | #43740 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-23, 45 → 45 | HasTrust score model |
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Checked 97 days ago. · How we score →
Frequently asked
Is Onyx Boox Note Air 2 Plus legit?⌄
Mixed. HasTrust trust score: 50/100. The Onyx Boox Note Air 2 Plus is a powerful, discontinued e-ink tablet that remains capable for specific note-taking tasks but is no longer a recommended long-term purchase. While it offers a great writing feel and Android flexibility, users have reported significant issues with hardware reliability and poor customer support. For most buyers, current-generation alternatives like the Boox Note Air 4C offer much better value, security, and longevity.
Is Onyx Boox Note Air 2 Plus a scam?⌄
Possible concerns from our check: Significant user reports of poor customer support and refusal to honor warranties; Multiple complaints regarding rapid hardware failures and lack of spare parts; Reports of software bugs and lack of reliable firmware updates
What is the Onyx Boox Note Air 2 Plus trust score?⌄
HasTrust rates Onyx Boox Note Air 2 Plus 50/100 (Mixed). Buy this instead
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