The Onyx Boox Note Air 2 Plus is a powerful, discontinued e-ink tablet that remains capable for specific note-taking tasks but is no longer a recommended long-term purchase. While it offers a great writing feel and Android flexibility, users have reported significant issues with hardware reliability and poor customer support. For most buyers, current-generation alternatives like the Boox Note Air 4C offer much better value, security, and longevity.
Video reviews
Pros
- Excellent note-taking and writing experience with paper-like texture
- Versatile functionality with access to Google Play Store and Android apps
- Good battery life for mono reading and writing tasks
- Premium build quality and aesthetic design
Cons
- Discontinued by the manufacturer in most regions
- Older Android 11 OS limits app compatibility and lacks security updates
- Slow wake-up times and general performance lags compared to modern tablets
- Poor customer support and difficult, costly repair process reported by users
- Design flaws like charging port accessibility and magnetic case issues
⚠ Red flags
- Significant user reports of poor customer support and refusal to honor warranties
- Multiple complaints regarding rapid hardware failures and lack of spare parts
- Reports of software bugs and lack of reliable firmware updates
Safety signals
Facts
Better options
Why switch: A more modern, currently supported device with a color display, faster processor, and Android 13. It is the clearer pick for buyers wanting long-term use.
A more streamlined, elegant, and simple alternative if you prioritize a pure writing experience over Android app compatibility.
Based on 8 sources
BOOX Note Air 2 Plus e-ink review - a powerhouse e-ink note tablet - The GadgeteerBoox Note Air 2 Plus Review 2026: Still Worth It Now?Note Air2 Plus review: performance, specs, costONYX BOOX Note Air2 Plus review: Finally, an e-reader that’s a true multitasker | BBC Science Focus MagazineIntroducing the Boox Note Air2 Series with a New Note Air2 Plus – The Official BOOX StoreOnyx Boox Note Air 2 Plus Review: e-Readers have grown up - Yanko DesignONYX BOOX Reviews | Read Customer Service Reviews of boox.comOnyx Boox Note Air 2 Plus Review: Expert E-Ink - Tech AdvisorBuyer reports
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